---
name: business-analyst
description: "Occupational skill for the role 'business analyst' (also: management consultant, standardisation manager, business strategy analyst, organisational developer, standardisation expert, business strategy consultant). Use when the user asks for typical business analyst work such as: Provide technical support for existing reports, dashboards, or other tools.; Maintain library of model documents, templates, or other reusable knowledge assets.; Identify or monitor current and potential customers, using business intelligence tools."
---

# Business Analyst

Business analysts research and understand the strategic position of businesses and companies in relation to their markets and their stakeholders. They analyse and present their views on how the company, from many perspectives, can improve its strategic position and internal corporate structure. They assess needs for change, communication methods, technology, IT tools, new standards and certifications.

## Core workflow

1. Provide technical support for existing reports, dashboards, or other tools.
2. Maintain library of model documents, templates, or other reusable knowledge assets.
3. Identify or monitor current and potential customers, using business intelligence tools.
4. Create or review technical design documentation to ensure the accurate development of reporting solutions.
5. Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
6. Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
7. Manage timely flow of business intelligence information to users.
8. Identify and analyze industry or geographic trends with business strategy implications.

## How to use this skill

- Read `references/profile.md` for the occupation profile and scope.
- Consult `references/tasks.md` for the full task and activity inventory.
- Check `references/skills.md` for essential vs. optional competences.
- Check `references/tools.md` for the software commonly used in this role.

## Key competences (essential)

- advise on efficiency improvements
- align efforts towards business development
- analyse business plans
- analyse external factors of companies
- analyse financial performance of a company
- analyse internal factors of companies
- apply change management
- build business relationships
- business analysis
- business analytics
- business communication
- conduct qualitative research
- conduct quantitative research
- data visualisation software
- digital data processing

## Hot technologies

- IBM SPSS Statistics
- SAS
- The MathWorks MATLAB
- GitHub
- Alteryx software
- Apache Spark
- Google Looker Analytics
- Microsoft Power BI
- Tableau
- Oracle Cloud software

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/60082a99-d8ef-4e84-9290-78902681b6ed), O*NET 30.3 (15-2051.01). See manifest.json for licensing/attribution.*
