# Occupation profile — call centre supervisor

- **ESCO URI:** http://data.europa.eu/esco/occupation/6aa78e46-ce22-421f-8a75-e915ac63c9d0
- **ESCO code:** 3341.3
- **ISCO-08 group:** 3341 — Office supervisors
- **O*NET-SOC:** 41-9041.00 — Telemarketers (match: closeMatch)

## Description (ESCO)

Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities.

## Definition

nan

## Alternative labels

- telemarketing manager
- customer service supervisor
- outbound call center supervisor
- customer contact centre supervisor
- outbound call centre supervisor
- contact centre supervisor
- inbound call centre supervisor
- contact centre manager
- call center supervisor
- telemarketing supervisor
- tele-sales supervisor
- inbound call center supervisor
- customer service centre manager
- customer centre supervisor
- telephone sales supervisor
- direct sales supervisor
