# Tools & technology — public administration manager

Source: O*NET 30.3 'Software Skills' for 11-1021.00.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| IBM SPSS Statistics | Analytical or scientific software | yes |
| SAS | Analytical or scientific software | yes |
| The MathWorks MATLAB | Analytical or scientific software | yes |
| Tableau | Business intelligence and data analysis software | yes |
| Slack | Cloud-based data access and sharing software | yes |
| Splunk Enterprise | Cloud-based management software | yes |
| Autodesk AutoCAD | Computer aided design CAD software | yes |
| Puppet | Configuration management software | yes |
| Atlassian JIRA | Content workflow software | yes |
| Salesforce software | Customer relationship management CRM software | yes |
| Apache Hadoop | Data base management system software | yes |
| Teradata Database | Data base management system software | yes |
| Amazon Web Services AWS software | Data base user interface and query software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft SQL Server | Data base user interface and query software | yes |
| Oracle Database | Data base user interface and query software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Yardi software | Data base user interface and query software | yes |
| Google Analytics | Data mining software | yes |
| Microsoft Visual Basic | Development environment software | yes |
| Microsoft Visual Basic for Applications VBA | Development environment software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Extensible markup language XML | Enterprise application integration software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Adobe Creative Cloud software | Graphics or photo imaging software | yes |
| Adobe Photoshop | Graphics or photo imaging software | yes |
| Mozilla Firefox | Internet browser software | yes |
| R | Object or component oriented development software | yes |
| PostgreSQL | Object oriented data base management software | yes |
| Microsoft Office software | Office suite software | yes |
| Apple macOS | Operating system software | yes |
| Microsoft Windows | Operating system software | yes |
| Shell script | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Atlassian Confluence | Project management software | yes |
| Microsoft Project | Project management software | yes |
| Oracle Primavera Enterprise Project Portfolio Management | Project management software | yes |
| HubSpot software | Sales and marketing software | yes |
| Marketo Marketing Automation | Sales and marketing software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Kronos Workforce Timekeeper | Time accounting software | yes |
| Facebook | Web page creation and editing software | yes |
| Google Docs | Word processing software | yes |
| Microsoft Word | Word processing software | yes |
| Citrix cloud computing software | Access software |  |
| Fund accounting software | Accounting software |  |
| Sage 50 Accounting | Accounting software |  |
| Tax software | Accounting software |  |
| Minitab | Analytical or scientific software |  |
| StataCorp Stata | Analytical or scientific software |  |
| Veritas NetBackup | Backup or archival software |  |
| IBM Cognos Impromptu | Business intelligence and data analysis software |  |
| MicroStrategy | Business intelligence and data analysis software |  |
| Oracle Business Intelligence Enterprise Edition | Business intelligence and data analysis software |  |
| Qlik Tech QlikView | Business intelligence and data analysis software |  |
| Dropbox | Cloud-based data access and sharing software |  |
| Google Drive | Cloud-based data access and sharing software |  |
| IBM Domino | Communications server software |  |
| CNC Mastercam | Computer aided manufacturing CAM software |  |
| Siemens NX | Computer aided manufacturing CAM software |  |
| Act! | Customer relationship management CRM software |  |
| ActionWare | Customer relationship management CRM software |  |
| AMG Teleran SalesInSync | Customer relationship management CRM software |  |
| Avidian Technologies Prophet | Customer relationship management CRM software |  |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
| HEAT Software GoldMine | Customer relationship management CRM software |  |
| Maximizer Software Maximizer Enterprise | Customer relationship management CRM software |  |
| NetSuite NetCRM | Customer relationship management CRM software |  |
| Oracle Eloqua | Customer relationship management CRM software |  |
| Salesforce.com Salesforce CRM | Customer relationship management CRM software |  |
| Software on Sailboats Desktop Sales Manager | Customer relationship management CRM software |  |
| Sugar CRM | Customer relationship management CRM software |  |
| Vanguard Software Vanguard Sales Manager | Customer relationship management CRM software |  |
| vtiger CRM | Customer relationship management CRM software |  |
| SAP Crystal Reports | Data base reporting software |  |
| Airtable | Data base user interface and query software |  |
| Blackboard software | Data base user interface and query software |  |
| Database software | Data base user interface and query software |  |
| FileMaker Pro | Data base user interface and query software |  |
| Savant MobileRanger | Data base user interface and query software |  |
| Datawatch Monarch | Data mining software |  |
| Eko | Desktop communications software |  |
| Microsoft Publisher | Desktop publishing software |  |
| IBM Notes | Electronic mail software |  |
| Microsoft Exchange | Electronic mail software |  |
| Mozilla Thunderbird | Electronic mail software |  |
| IBM InfoSphere DataStage | Enterprise application integration software |  |
| Deacom ERP | Enterprise resource planning ERP software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| Microsoft Dynamics GP | Enterprise resource planning ERP software |  |
| NetSuite ERP | Enterprise resource planning ERP software |  |
| Oracle Fusion Applications | Enterprise resource planning ERP software |  |
| Oracle Hyperion | Enterprise resource planning ERP software |  |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
| Oracle PeopleSoft Financials | Enterprise resource planning ERP software |  |
| SAP Business Objects | Enterprise resource planning ERP software |  |
| IBM Power Systems software | Enterprise system management software |  |
| InnQuest Software roomMaster | Facilities management software |  |
| Delphi Technology | Financial analysis software |  |
| Oracle E-Business Suite Financials | Financial analysis software |  |
| Sage MAS 500 | Financial analysis software |  |
| Geographic information system GIS software | Geographic information system |  |
| ADP Workforce Now | Human resources software |  |
| Human resource management software HRMS | Human resources software |  |
| Oracle Taleo | Human resources software |  |
| Personnel scheduling software | Human resources software |  |
| Supervisory control and data acquisition SCADA software | Industrial control software |  |
| LexisNexis | Information retrieval or search software |  |
| GroupMe | Instant messaging software |  |
| Microsoft Internet Explorer | Internet browser software |  |
| SeaMonkey | Internet browser software |  |
| LSA Visual Easy Lean | Materials requirements planning logistics and supply chain software |  |
| Dynamic Energy Systems MedAct | Medical software |  |
| Medical condition coding software | Medical software |  |
| Quest Erwin Data Modeler | Metadata management software |  |
| Nagios | Network monitoring software |  |
| Job control language JCL | Operating system software |  |
| Oracle Solaris | Operating system software |  |
| Apple Keynote | Presentation software |  |
| Google Slides | Presentation software |  |
| Realization Streamliner | Project management software |  |
| Google Ads | Sales and marketing software |  |
| Kronos Workforce Payroll | Time accounting software |  |
| Payroll software | Time accounting software |  |
| McAfee | Transaction security and virus protection software |  |
| NortonLifeLock cybersecurity software | Transaction security and virus protection software |  |
| Customer information control system CICS | Transaction server software |  |
| Apple Final Cut Pro | Video creation and editing software |  |
| Flipgrid | Video creation and editing software |  |
| Screencastify | Video creation and editing software |  |
| YouTube | Video creation and editing software |  |
| LinkedIn | Web page creation and editing software |  |
| Microsoft FrontPage | Web page creation and editing software |  |
| Social media sites | Web page creation and editing software |  |
| Evernote | Word processing software |  |
| Microsoft OneNote | Word processing software |  |
