---
name: ict-resilience-manager
description: "Occupational skill for the role 'ICT resilience manager' (also: IT resilience manager, manager for vulnerability, manager for IT resilience, vulnerability manager, disaster recovery manager, manager for disaster recovery). Use when the user asks for typical ICT resilience manager work such as: Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.; Maintain and update organization information technology applications and network systems blueprints.; Interpret government regulations and applicable codes to ensure compliance."
---

# Ict Resilience Manager

ICT resilience managers research, plan and develop models, policies, methods, techniques and tools that enhance an organisation's cyber security, resilience and disaster recovery.

## Core workflow

1. Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
2. Maintain and update organization information technology applications and network systems blueprints.
3. Interpret government regulations and applicable codes to ensure compliance.
4. Establish, maintain, or test call trees to ensure appropriate communication during disaster.
5. Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
6. Create business continuity and disaster recovery budgets.
7. Create or administer training and awareness presentations or materials.
8. Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.

## How to use this skill

- Read `references/profile.md` for the occupation profile and scope.
- Consult `references/tasks.md` for the full task and activity inventory.
- Check `references/skills.md` for essential vs. optional competences.
- Check `references/tools.md` for the software commonly used in this role.

## Key competences (essential)

- analyse business processes
- analyse the context of an organisation
- comply with legal regulations
- cyber security
- develop contingency plans for emergencies
- develop information security strategy
- execute ICT audits
- ICT recovery techniques
- identify ICT security risks
- implement ICT recovery system
- implement ICT risk management
- internal risk management policy
- lead disaster recovery exercises
- manage disaster recovery plans
- manage IT security compliances

## Hot technologies

- Atlassian JIRA
- Teradata Database
- Microsoft Access
- Microsoft SQL Server
- ServiceNow
- Structured query language SQL
- Adobe Acrobat
- Microsoft SharePoint
- Microsoft Outlook
- Microsoft Office software

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/a99b38bc-6e71-4bef-b127-0f2b5e357815), O*NET 30.3 (13-1199.04). See manifest.json for licensing/attribution.*
