# Tasks & work activities — business analyst

Source: O*NET 30.3, occupation 15-2051.01 (Business Intelligence Analysts).

## Task statements

- **[Core]** Provide technical support for existing reports, dashboards, or other tools.
- **[Core]** Maintain library of model documents, templates, or other reusable knowledge assets.
- **[Core]** Identify or monitor current and potential customers, using business intelligence tools.
- **[Core]** Create or review technical design documentation to ensure the accurate development of reporting solutions.
- **[Core]** Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
- **[Core]** Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
- **[Core]** Manage timely flow of business intelligence information to users.
- **[Core]** Identify and analyze industry or geographic trends with business strategy implications.
- **[Core]** Document specifications for business intelligence or information technology reports, dashboards, or other outputs.
- **[Core]** Disseminate information regarding tools, reports, or metadata enhancements.
- **[Core]** Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
- **[Core]** Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- **[Core]** Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
- **[Core]** Analyze technology trends to identify markets for future product development or to improve sales of existing products.
- **[Core]** Analyze competitive market strategies through analysis of related product, market, or share trends.
- **[Core]** Synthesize current business intelligence or trend data to support recommendations for action.
- **[Core]** Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.

## Detailed work activities

- Analyze market or customer related data.
- Collect data about customer needs.
- Create databases to store electronic data.
- Develop information communication procedures.
- Develop models of information or communications systems.
- Document operational procedures.
- Document technical specifications or requirements.
- Prepare analytical reports.
- Provide technical support for software maintenance or use.
- Report information to managers or other personnel.
- Update computer database information.
- Update knowledge about emerging industry or technology trends.
