# Tasks & work activities — secretary general

Source: O*NET 30.3, occupation 11-1011.00 (Chief Executives).

## Task statements

- **[Core]** Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- **[Core]** Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- **[Core]** Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- **[Core]** Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- **[Core]** Prepare budgets for approval, including those for funding or implementation of programs.
- **[Core]** Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- **[Core]** Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- **[Core]** Review reports submitted by staff members to recommend approval or to suggest changes.
- **[Core]** Appoint department heads or managers and assign or delegate responsibilities to them.
- **[Core]** Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- **[Core]** Preside over, or serve on, boards of directors, management committees, or other governing boards.
- **[Core]** Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- **[Core]** Establish departmental responsibilities and coordinate functions among departments and sites.
- **[Core]** Implement corrective action plans to solve organizational or departmental problems.
- **[Core]** Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- **[Core]** Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- **[Core]** Serve as liaisons between organizations, shareholders, and outside organizations.
- **[Core]** Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- **[Core]** Attend and participate in meetings of municipal councils or council committees.
- **[Core]** Organize or approve promotional campaigns.
- **[Supplemental]** Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- **[Supplemental]** Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- **[Supplemental]** Nominate citizens to boards or commissions.
- **[Supplemental]** Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- **[Supplemental]** Refer major policy matters to elected representatives for final decisions.
- **[Supplemental]** Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- **[Supplemental]** Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- **[Supplemental]** Direct or conduct studies or research on issues affecting areas of responsibility.
- **[Supplemental]** Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- **[Supplemental]** Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- **[Supplemental]** Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.

## Detailed work activities

- Advise others on legal or regulatory compliance matters.
- Analyze data to assess operational or project effectiveness.
- Analyze data to inform operational decisions or activities.
- Analyze impact of legal or regulatory changes.
- Communicate organizational policies and procedures.
- Conduct hearings to investigate legal issues.
- Conduct research on social issues.
- Conduct research to gain information about products or processes.
- Confer with organizational members to accomplish work activities.
- Coordinate special events or programs.
- Coordinate with external parties to exchange information.
- Develop organizational policies or programs.
- Direct administrative or support services.
- Direct financial operations.
- Direct organizational operations, projects, or services.
- Direct sales, marketing, or customer service activities.
- Draft legislation or regulations.
- Establish organizational guidelines or policies.
- Implement organizational process or policy changes.
- Liaise between departments or other groups to improve function or communication.
- Manage construction activities.
- Manage human resources activities.
- Negotiate contracts for transportation, distribution, or logistics services.
- Prepare financial documents, reports, or budgets.
- Prepare operational budgets.
- Prepare operational progress or status reports.
- Prepare staff schedules or work assignments.
- Present information to the public.
- Promote products, services, or programs.
- Recommend organizational process or policy changes.
- Represent the organization in external relations.
- Resolve employee or contractor problems.
- Select staff, team members, or performers.
- Serve on institutional or departmental committees.
- Testify at legal or legislative proceedings.
