---
name: ebusiness-manager
description: "Occupational skill for the role 'eBusiness manager' (also: eCommerce manager, eBusiness development officer, eBusiness managers, e-commerce manager, eBusiness development manager, e-business manager). Use when the user asks for typical eBusiness manager work such as: Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.; Order or purchase merchandise to maintain optimal inventory levels.; Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns."
---

# Ebusiness Manager

eBusiness managers create and execute a company's electronic strategy plan for selling products and services online. They also improve data integrity, placement of online tools and brand exposure and monitor sales for companies that market products to customers using the internet. They collaborate with the marketing and sales management team using ICT tools to reach sales goals and provide accurate information and offerings to business partners.

## Core workflow

1. Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
2. Order or purchase merchandise to maintain optimal inventory levels.
3. Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
4. Determine and set product prices.
5. Disclose merchant information and terms and policies of transactions in online or offline materials.
6. Deliver e-mail confirmation of completed transactions and shipment.
7. Create, manage, or automate orders or invoices, using order management or invoicing software.
8. Create or maintain database of customer accounts.

## How to use this skill

- Read `references/profile.md` for the occupation profile and scope.
- Consult `references/tasks.md` for the full task and activity inventory.
- Check `references/skills.md` for essential vs. optional competences.
- Check `references/tools.md` for the software commonly used in this role.

## Key competences (essential)

- analyse business requirements
- business intelligence
- business strategy concepts
- consumer goods industry
- create business process models
- define technology strategy
- develop online sales business plan
- digital data processing
- digital marketing techniques
- e-commerce systems
- electronic business
- electronic communication
- ICT market
- implement marketing strategies
- implement sales strategies

## Hot technologies

- Intuit QuickBooks
- MySQL
- Microsoft Access
- Microsoft SQL Server
- Structured query language SQL
- Google Analytics
- Microsoft .NET Framework
- Microsoft Visual Studio
- Microsoft Outlook
- Extensible markup language XML

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/586fe133-1987-41f4-b89a-f39d4bc58e1e), O*NET 30.3 (13-1199.06). See manifest.json for licensing/attribution.*
