# Tasks & work activities — ICT resilience manager

Source: O*NET 30.3, occupation 13-1199.04 (Business Continuity Planners).

## Task statements

- **[Core]** Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
- **[Core]** Maintain and update organization information technology applications and network systems blueprints.
- **[Core]** Interpret government regulations and applicable codes to ensure compliance.
- **[Core]** Establish, maintain, or test call trees to ensure appropriate communication during disaster.
- **[Core]** Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
- **[Core]** Create business continuity and disaster recovery budgets.
- **[Core]** Create or administer training and awareness presentations or materials.
- **[Core]** Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
- **[Core]** Test documented disaster recovery strategies and plans.
- **[Core]** Review existing disaster recovery, crisis management, or business continuity plans.
- **[Core]** Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
- **[Core]** Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
- **[Core]** Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
- **[Core]** Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
- **[Core]** Develop disaster recovery plans for physical locations with critical assets, such as data centers.
- **[Core]** Create scenarios to reestablish operations from various types of business disruptions.
- **[Core]** Conduct or oversee contingency plan integration and operation.
- **[Core]** Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
- **[Core]** Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
- **[Supplemental]** Identify individual or transaction targets to direct intelligence collection.
- **[Supplemental]** Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.

## Detailed work activities

- Advise others on analytical techniques.
- Analyze budgetary or accounting data.
- Analyze business or financial data.
- Apply mathematical models of financial or business conditions.
- Assess risks to business operations.
- Develop business or financial information systems.
- Develop contingency plans to deal with organizational emergencies.
- Develop emergency response plans or procedures.
- Develop training materials.
- Evaluate applicable laws and regulations to determine impact on organizational activities.
- Gather organizational performance information.
- Identify strategic business investment opportunities.
- Investigate legal issues.
- Maintain data in information systems or databases.
- Monitor organizational compliance with regulations.
- Oversee business processes.
- Prepare operational reports.
- Prepare research reports.
- Train personnel in organizational or compliance procedures.
- Update professional knowledge.
