# Tools & technology — civil service administrative officer

Source: O*NET 30.3 'Software Skills' for 43-9061.00.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Yardi software | Data base user interface and query software | yes |
| Adobe InDesign | Desktop publishing software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Henry Schein Dentrix | Medical software | yes |
| MEDITECH software | Medical software | yes |
| Google Workspace software | Office suite software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Project | Project management software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Facebook | Web page creation and editing software | yes |
| Google Docs | Word processing software | yes |
| Microsoft Word | Word processing software | yes |
| Bookkeeping software | Accounting software |  |
| Sage 50 Accounting | Accounting software |  |
| Billing software | Billing and invoicing software |  |
| Appointment scheduling software | Calendar and scheduling software |  |
| Dropbox | Cloud-based data access and sharing software |  |
| Google Drive | Cloud-based data access and sharing software |  |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
| Microsoft Dynamics | Customer relationship management CRM software |  |
| Salesforce.com Salesforce CRM | Customer relationship management CRM software |  |
| Alpha Software Alpha Five | Data base user interface and query software |  |
| Blackboard software | Data base user interface and query software |  |
| Data entry software | Data base user interface and query software |  |
| Database software | Data base user interface and query software |  |
| FileMaker Pro | Data base user interface and query software |  |
| IBM Check Processing Control System CPSC | Data base user interface and query software |  |
| Propertyware | Data base user interface and query software |  |
| St. Paul Travelers e-CARMA | Data base user interface and query software |  |
| Microsoft Publisher | Desktop publishing software |  |
| Filing system software | Document management software |  |
| Records management software | Document management software |  |
| Transcription system software | Document management software |  |
| IBM Notes | Electronic mail software |  |
| Microsoft Exchange | Electronic mail software |  |
| Electronic Data Interchange EDI systems | Enterprise application integration software |  |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
| Oracle PeopleSoft Financials | Enterprise resource planning ERP software |  |
| SmugMug Flickr | Graphics or photo imaging software |  |
| ADP Workforce Now | Human resources software |  |
| LexisNexis | Information retrieval or search software |  |
| GroupMe | Instant messaging software |  |
| Web browser software | Internet browser software |  |
| Medical condition coding software | Medical software |  |
| Medical procedure coding software | Medical software |  |
| Mavenlink | Project management software |  |
| Google Sites | Web page creation and editing software |  |
| LinkedIn | Web page creation and editing software |  |
| Social media sites | Web page creation and editing software |  |
| 3M Post-it App | Word processing software |  |
| Evernote | Word processing software |  |
