---
name: forwarding-manager
description: "Occupational skill for the role 'forwarding manager' (also: export manager, forwarding supervisor, logistics line manager, freight forwarding agent, head of freight forwarding, freight forwarding manager). Use when the user asks for typical forwarding manager work such as: Track delivery progress of shipments.; Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.; Negotiate and arrange transport of goods with shipping or freight companies."
---

# Forwarding Manager

Forwarding managers plan and organise cargo shipments within national and international areas. They communicate with carriers and negotiate the best way to send the cargo to its destination which can be a single customer or a point of distribution. Forwarding managers act as experts in supply chain management. They know and apply the rules and regulations for each specific type of cargo and communicate the conditions and costs to the clients.

## Core workflow

1. Track delivery progress of shipments.
2. Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
3. Negotiate and arrange transport of goods with shipping or freight companies.
4. Advise clients on transportation and payment methods.
5. Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
6. Estimate freight or postal rates and record shipment costs and weights.
7. Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
8. Retrieve stored items and trace lost shipments as necessary.

## How to use this skill

- Read `references/profile.md` for the occupation profile and scope.
- Consult `references/tasks.md` for the full task and activity inventory.
- Check `references/skills.md` for essential vs. optional competences.
- Check `references/tools.md` for the software commonly used in this role.

## Key competences (essential)

- analyse shipping rates
- analyse supply chain trends
- assess carriers
- book cargo
- communicate with shipment forwarders
- coordinate export transportation activities
- coordinate import transportation activities
- develop efficiency plans for logistics operations
- develop transportation cost metrics
- foster relationships with various types of carrier
- implement short term objectives
- inspect carrier documents
- make bids in forward auctions
- manage carriers
- manage freight payment methods

## Hot technologies

- Microsoft Outlook
- SAP software
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word

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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/39803100-c338-4f01-ad2c-085d488920ca), O*NET 30.3 (43-5011.00). See manifest.json for licensing/attribution.*
