# Occupation profile — customer contact centre information clerk

- **ESCO URI:** http://data.europa.eu/esco/occupation/b7b75eb6-34bc-462d-b412-eed393cc1397
- **ESCO code:** 4222.1
- **ISCO-08 group:** 4222 — Contact centre information clerks
- **O*NET-SOC:** 43-4051.00 — Customer Service Representatives (match: closeMatch)

## Description (ESCO)

Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation's services, products and policies.

## Definition

nan

## Alternative labels

- customer information center assistant
- client services clerk
- customer helpdesk clerk
- customer contact center information clerk
- customer representative
- customer contact clerk
- customer service clerk
- customer relations representative
- customer support officer
