# Tools & technology — commercial sales representative

Source: O*NET 30.3 'Software Skills' for 41-4011.00.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| IBM SPSS Statistics | Analytical or scientific software | yes |
| SAS | Analytical or scientific software | yes |
| Salesforce software | Customer relationship management CRM software | yes |
| Apache Hadoop | Data base management system software | yes |
| Teradata Database | Data base management system software | yes |
| Amazon Web Services AWS software | Data base user interface and query software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Oracle Database | Data base user interface and query software | yes |
| Google Analytics | Data mining software | yes |
| Microsoft Azure software | Development environment software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| R | Object or component oriented development software | yes |
| Google Workspace software | Office suite software | yes |
| Microsoft Office software | Office suite software | yes |
| Linux | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Project | Project management software | yes |
| HubSpot software | Sales and marketing software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Zoom | Video conferencing software | yes |
| Microsoft Word | Word processing software | yes |
| Citrix cloud computing software | Access software |  |
| Tax software | Accounting software |  |
| StataCorp Stata | Analytical or scientific software |  |
| MicroStrategy | Business intelligence and data analysis software |  |
| Scheduling software | Calendar and scheduling software |  |
| Act! | Customer relationship management CRM software |  |
| ActionWare | Customer relationship management CRM software |  |
| AdTrack Customer Acquisition Management CAM | Customer relationship management CRM software |  |
| AMG Teleran SalesInSync | Customer relationship management CRM software |  |
| Cegedim Target Software Target SFA Pharmaceutical Suite | Customer relationship management CRM software |  |
| HEAT Software GoldMine | Customer relationship management CRM software |  |
| InsideSales.com | Customer relationship management CRM software |  |
| NetSuite NetCRM | Customer relationship management CRM software |  |
| Salesforce.com Salesforce CRM | Customer relationship management CRM software |  |
| SAP Sybase SQL Anywhere | Customer relationship management CRM software |  |
| FileMaker Pro | Data base user interface and query software |  |
| Microsoft Publisher | Desktop publishing software |  |
| IBM Notes | Electronic mail software |  |
| Microsoft Exchange | Electronic mail software |  |
| Enterprise application integration EAI software | Enterprise application integration software |  |
| IBM InfoSphere DataStage | Enterprise application integration software |  |
| Infor ERP SyteLine | Enterprise resource planning ERP software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| NetSuite ERP | Enterprise resource planning ERP software |  |
| Oracle Fusion Applications | Enterprise resource planning ERP software |  |
| Oracle Hyperion | Enterprise resource planning ERP software |  |
| LexisNexis | Information retrieval or search software |  |
| Web browser software | Internet browser software |  |
| Voice over internet protocol VoIP system software | Internet protocol IP multimedia subsystem software |  |
| LogMeIn GoToWebinar | Network conferencing software |  |
| Virtual private networking VPN software | Network security and virtual private network VPN equipment software |  |
| Khameleon | Project management software |  |
| Google Ads | Sales and marketing software |  |
| McAfee | Transaction security and virus protection software |  |
| NortonLifeLock cybersecurity software | Transaction security and virus protection software |  |
| LogMeIn GoToMeeting | Video conferencing software |  |
| YouTube | Video creation and editing software |  |
| LinkedIn | Web page creation and editing software |  |