# Tools & technology — benefits advice worker

Source: O*NET 30.3, occupation 21-1023.00 (Mental Health and Substance Abuse Social Workers) — manual nearest-occupation mapping via ISCO group 2635; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Adobe Acrobat | Document management software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Word | Word processing software | yes |
| Adobe PageMaker | Desktop publishing software |  |
| Client records software | Medical software |  |
| Corel WordPerfect Office Suite | Office suite software |  |
| Database software | Data base user interface and query software |  |
| Email software | Electronic mail software |  |
| Information presentation software | Presentation software |  |
| James Frazier Associates DataStart | Medical software |  |
| Medical condition coding software | Medical software |  |
| Medical procedure coding software | Medical software |  |
| Microsoft Internet Explorer | Internet browser software |  |
| Microsoft Publisher | Desktop publishing software |  |
| Netscape Navigator | Internet browser software |  |
| Patient electronic medical record EMR software | Medical software |  |
| Scheduling software | Calendar and scheduling software |  |
| Social Solutions ETO | Medical software |  |
| Social Work Software ClientTouch | Medical software |  |
| Web browser software | Internet browser software |  |