# Competences — bookmaker

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/264e1a4a-5074-47e2-a6d9-d225d48e8a9a).

## Essential

- **assist customers** (skill/competence)
- **carry out end of day accounts** (skill/competence)
- **communicate gambling rules** (skill/competence)
- **display betting information** (skill/competence)
- **follow ethical code of conduct of gambling** (skill/competence)
- **handle cash flow** (skill/competence)
- **handle customer complaints** (skill/competence)
- **keep task records** (skill/competence)
- **maintain customer service** (skill/competence)
- **mathematics** (knowledge)
- **maximise sales revenues** (skill/competence)
- **place bets** (skill/competence)
- **sports competition information** (knowledge)

## Optional

- apply statistical analysis techniques (skill/competence)
- manage teamwork (skill/competence)
- plan shifts of employees (skill/competence)
- remove cheating players (skill/competence)
- train employees (skill/competence)
- work out odds (skill/competence)