# Tasks & work activities — correctional services manager

Source: O*NET 30.3, occupation 33-3012.00 (Correctional Officers and Jailers).

## Task statements

- **[Core]** Conduct head counts to ensure that each prisoner is present.
- **[Core]** Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
- **[Core]** Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
- **[Core]** Record information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- **[Core]** Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
- **[Core]** Participate in required job training.
- **[Core]** Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
- **[Core]** Counsel inmates and respond to legitimate questions, concerns, and requests.
- **[Core]** Use nondisciplinary tools and equipment, such as a computer.
- **[Core]** Guard facility entrances to screen visitors.
- **[Core]** Inspect mail for the presence of contraband.
- **[Core]** Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
- **[Core]** Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- **[Core]** Conduct fire, safety, and sanitation inspections.
- **[Core]** Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
- **[Core]** Settle disputes between inmates.
- **[Core]** Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- **[Core]** Arrange daily schedules for prisoners, including library visits, work assignments, family visits, and counseling appointments.
- **[Core]** Assign duties to inmates, providing instructions as needed.
- **[Core]** Issue clothing, tools, and other authorized items to inmates.
- **[Core]** Maintain records of prisoners' identification and charges.
- **[Supplemental]** Process or book convicted individuals into prison.
- **[Supplemental]** Search for and recapture escapees.
- **[Supplemental]** Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
- **[Supplemental]** Supervise and coordinate work of other correctional service officers.
- **[Supplemental]** Sponsor inmate recreational activities, such as newspapers and self-help groups.
- **[Supplemental]** Take fingerprints of arrestees, prisoners, or the general public.

## Detailed work activities

- Apprehend criminal suspects.
- Attend training to learn new skills or update knowledge.
- Collect information about clients.
- Counsel clients regarding interpersonal issues.
- Count prison inmates or personnel.
- Direct operations of correctional facilities.
- Discuss performance, complaints, or violations with supervisors.
- Drive vehicles to transport individuals or equipment.
- Escort prisoners to courtrooms, prisons, or other facilities.
- Give medications or immunizations.
- Guard facilities.
- Inspect cargo to identify potential hazards.
- Inspect equipment to ensure safety or proper functioning.
- Inspect facilities for cleanliness.
- Inspect facilities to ensure compliance with fire regulations.
- Inspect facilities to ensure compliance with security or safety regulations.
- Investigate crimes committed within organizations.
- Locate suspicious objects or vehicles.
- Maintain inventories of materials, equipment, or products.
- Maintain surveillance of individuals or establishments.
- Operate computer systems.
- Operate computers or computerized equipment.
- Prepare activity or work schedules.
- Provide counsel, comfort, or encouragement to individuals or families.
- Record information about suspects or criminals.
- Resolve interpersonal conflicts.
- Search individuals for illegal or dangerous items.
- Serve food or beverages.
- Supervise inmate activities.
- Use weapons or physical force to maintain security.