# Tasks & work activities — credit risk analyst

Source: O*NET 30.3, occupation 43-4041.00 (Credit Authorizers, Checkers, and Clerks).

## Task statements

- **[Core]** Keep records of customers' charges and payments.
- **[Core]** Compile and analyze credit information gathered by investigation.
- **[Core]** Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
- **[Core]** Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- **[Supplemental]** Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
- **[Supplemental]** File sales slips in customers' ledgers for billing purposes.
- **[Supplemental]** Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
- **[Supplemental]** Mail charge statements to customers.
- **[Supplemental]** Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
- **[Supplemental]** Relay credit report information to subscribers by mail or by telephone.
- **[Supplemental]** Prepare credit cards or charge account plates.
- **[nan]** Call customers to collect payment on delinquent accounts.
- **[nan]** Consult with customers to resolve complaints or verify financial or credit transactions.
- **[nan]** Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
- **[nan]** Prepare reports of findings and recommendations.
- **[nan]** Review individual or commercial customer files to identify and select delinquent accounts for collection.

## Detailed work activities

- Analyze financial information.
- Collect deposits, payments or fees.
- Compile data or documentation.
- Correspond with customers to answer questions or resolve complaints.
- Discuss account status or activity with customers or patrons.
- Examine financial records.
- Execute sales or other financial transactions.
- File documents or records.
- Interview employees, customers, or others to collect information.
- Maintain financial or account records.
- Obtain personal or financial information about customers or applicants.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Search files, databases or reference materials to obtain needed information.
- Send information, materials or documentation.