# Tasks & work activities — elderly home manager

Source: O*NET 30.3, occupation 11-9111.00 (Medical and Health Services Managers) — manual nearest-occupation mapping via ISCO group 1343; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- **[Core]** Establish objectives and evaluative or operational criteria for units managed.
- **[Core]** Direct or conduct recruitment, hiring, and training of personnel.
- **[Core]** Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- **[Core]** Develop and implement organizational policies and procedures for the facility or medical unit.
- **[Core]** Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- **[Core]** Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- **[Core]** Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- **[Core]** Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- **[Core]** Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- **[Core]** Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- **[Core]** Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- **[Core]** Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- **[Core]** Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- **[Supplemental]** Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- **[Core]** Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- **[Core]** Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- **[Core]** Develop instructional materials and conduct in-service and community-based educational programs.

## Detailed work activities

- Advise others on legal or regulatory compliance matters.
- Analyze risks to minimize losses or damages.
- Conduct employee training programs.
- Coordinate operational activities with external stakeholders.
- Develop computer or information systems.
- Develop operating strategies, plans, or procedures.
- Develop organizational goals or objectives.
- Develop organizational policies or programs.
- Develop procedures to evaluate organizational activities.
- Direct financial operations.
- Evaluate employee performance.
- Hire personnel.
- Implement organizational process or policy changes.
- Inspect condition or functioning of facilities or equipment.
- Liaise between departments or other groups to improve function or communication.
- Maintain knowledge of current developments in area of expertise.
- Maintain operational records.
- Manage human resources activities.
- Manage operations, research, or logistics projects.
- Monitor facilities or operational systems.
- Monitor performance of organizational members or partners.
- Monitor resources.
- Prepare operational budgets.
- Prepare operational progress or status reports.
- Prepare staff schedules or work assignments.
- Recruit personnel.
- Supervise employees.