# Competences — employment agent

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/42a96d07-1e1d-49ae-9399-c1f4be27ddea).

## Essential

- **apply knowledge of human behaviour** (skill/competence)
- **communicate by telephone** (skill/competence)
- **develop professional network** (skill/competence)
- **document interviews** (skill/competence)
- **employment law** (knowledge)
- **ensure gender equality in the workplace** (skill/competence)
- **hire human resources** (skill/competence)
- **interview people** (skill/competence)
- **job market offers** (knowledge)
- **labour legislation** (knowledge)
- **listen actively** (skill/competence)
- **maintain privacy of service users** (skill/competence)
- **observe confidentiality** (skill/competence)
- **profile people** (skill/competence)
- **promote gender equality in business contexts** (skill/competence)
- **recruit employees** (skill/competence)
- **support employability of people with disabilities** (skill/competence)

## Optional

- advise on career (skill/competence)
- analyse unemployment rates (skill/competence)
- assess character (skill/competence)
- assist clients with personal development (skill/competence)
- facilitate job market access (skill/competence)
- fix meetings (skill/competence)
- human resource management (knowledge)
- liaise with local authorities (skill/competence)
- mentor individuals (skill/competence)
- prepare for job interview (skill/competence)
- promote employment policy (skill/competence)
- promote inclusion (skill/competence)
- provide information on study programmes (skill/competence)
- search databases (skill/competence)