# Tools & technology — fundraising assistant

Source: O*NET 30.3 'Software Skills' for 13-1131.00.

| Software | Category | Hot technology |
|---|---|---|
| Salesforce software | Customer relationship management CRM software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Word | Word processing software | yes |
| AudienceView Ticketing | Customer relationship management CRM software |  |
| Blackbaud eTapestry | Customer relationship management CRM software |  |
| Blackbaud Luminate CRM | Customer relationship management CRM software |  |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
| Constant Contact | Customer relationship management CRM software |  |
| Microsoft Dynamics | Customer relationship management CRM software |  |
| SofterWare DonorPerfect | Customer relationship management CRM software |  |
| SAP BusinessObjects Crystal Reports | Data base reporting software |  |
| Database software | Data base user interface and query software |  |
| FileMaker Pro | Data base user interface and query software |  |
| Foundatino Directory Online (FDO) | Data base user interface and query software |  |
| WealthEngine Findwealth | Data base user interface and query software |  |
| Adobe PageMaker | Desktop publishing software |  |
| Microsoft Publisher | Desktop publishing software |  |
| Email software | Electronic mail software |  |
| Tessitura Network Tessitura Software | Enterprise resource planning ERP software |  |
| Corel CorelDraw Graphics Suite | Graphics or photo imaging software |  |
| Twitter | Instant messaging software |  |
| Web browser software | Internet browser software |  |

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## Market evidence (job-ad analysis, 24 ads, as of 2026-07-12)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Daybook — **21 %**
- Microsoft Office — **17 %**

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