# Tasks & work activities — human resources manager

Source: O*NET 30.3, occupation 11-3111.00 (Compensation and Benefits Managers).

## Task statements

- **[Core]** Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.
- **[Core]** Administer, direct, and review employee benefit programs, including the integration of benefit programs following mergers and acquisitions.
- **[Core]** Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- **[Core]** Identify and implement benefits to increase the quality of life for employees by working with brokers and researching benefits issues.
- **[Core]** Design, evaluate, and modify benefits policies to ensure that programs are current, competitive, and in compliance with legal requirements.
- **[Core]** Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan.
- **[Core]** Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations.
- **[Core]** Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions.
- **[Core]** Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
- **[Core]** Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
- **[Core]** Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers.
- **[Core]** Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.
- **[Core]** Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- **[Supplemental]** Advise management on such matters as equal employment opportunity, sexual harassment, and discrimination.
- **[Supplemental]** Plan and conduct new-employee orientations to foster positive attitude toward organizational objectives.
- **[Supplemental]** Maintain records and compile statistical reports concerning personnel-related data, such as hires, transfers, performance appraisals, and absenteeism rates.
- **[Supplemental]** Analyze statistical data and reports to identify and determine causes of personnel problems, and develop recommendations for improvement of organization's personnel policies and practices.
- **[Supplemental]** Negotiate bargaining agreements.
- **[Supplemental]** Represent organization at personnel-related hearings and investigations.
- **[Supplemental]** Prepare budgets for personnel operations.
- **[Supplemental]** Prepare personnel forecasts to project employment needs.
- **[Supplemental]** Contract with vendors to provide employee services, such as food services, transportation, or relocation service.

## Detailed work activities

- Administer compensation or benefits programs.
- Advise others on legal or regulatory compliance matters.
- Analyze data to inform personnel decisions.
- Compile operational data.
- Conduct employee training programs.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Document organizational or operational procedures.
- Estimate labor requirements.
- Evaluate program effectiveness.
- Liaise between departments or other groups to improve function or communication.
- Maintain knowledge of current developments in area of expertise.
- Maintain personnel records.
- Maintain regulatory or compliance documentation.
- Manage human resources activities.
- Monitor external affairs or events affecting business operations.
- Negotiate labor disputes.
- Negotiate sales or lease agreements for products or services.
- Prepare financial documents, reports, or budgets.
- Prepare operational budgets.
- Prepare reports related to compliance matters.
- Recommend organizational process or policy changes.
- Represent the organization in external relations.
- Supervise employees.