# Tasks & work activities — ICT accessibility tester

Source: O*NET 30.3, occupation 15-1253.00 (Software Quality Assurance Analysts and Testers) — manual nearest-occupation mapping via ISCO group 2519; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Design test plans, scenarios, scripts, or procedures.
- **[Core]** Test system modifications to prepare for implementation.
- **[Core]** Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- **[Core]** Document software defects, using a bug tracking system, and report defects to software developers.
- **[Core]** Identify, analyze, and document problems with program function, output, online screen, or content.
- **[Core]** Monitor bug resolution efforts and track successes.
- **[Core]** Create or maintain databases of known test defects.
- **[Core]** Plan test schedules or strategies in accordance with project scope or delivery dates.
- **[Core]** Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- **[Core]** Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- **[Core]** Document test procedures to ensure replicability and compliance with standards.
- **[Core]** Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- **[Core]** Update automated test scripts to ensure currency.
- **[Core]** Investigate customer problems referred by technical support.
- **[Core]** Install, maintain, or use software testing programs.
- **[Core]** Provide feedback and recommendations to developers on software usability and functionality.
- **[Core]** Monitor program performance to ensure efficient and problem-free operations.
- **[Core]** Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- **[Core]** Install and configure recreations of software production environments to allow testing of software performance.
- **[Core]** Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- **[Core]** Identify program deviance from standards, and suggest modifications to ensure compliance.
- **[Core]** Design or develop automated testing tools.
- **[Core]** Coordinate user or third-party testing.
- **[Core]** Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- **[Core]** Visit beta testing sites to evaluate software performance.
- **[Core]** Evaluate or recommend software for testing or bug tracking.
- **[Core]** Conduct historical analyses of test results.
- **[nan]** Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- **[nan]** Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- **[nan]** Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

## Detailed work activities

- Analyze data to identify or resolve operational problems.
- Analyze data to identify trends or relationships among variables.
- Assess database performance.
- Collaborate with others to determine design specifications or details.
- Collaborate with others to resolve information technology issues.
- Compile technical information or documentation.
- Create databases to store electronic data.
- Develop detailed project plans.
- Develop performance metrics or standards related to information technology.
- Develop testing routines or procedures.
- Document design or development procedures.
- Document operational activities.
- Evaluate utility of software or hardware technologies.
- Install computer software.
- Manage documentation to ensure organization or accuracy.
- Modify software programs to improve performance.
- Monitor computer system performance to ensure proper operation.
- Prepare data for analysis.
- Provide customer service to clients or users.
- Provide recommendations to others about computer hardware.
- Read documents to gather technical information.
- Recommend changes to improve computer or information systems.
- Report maintenance or equipment problems to appropriate personnel.
- Test computer system operations to ensure proper functioning.
- Test software performance.
- Troubleshoot issues with computer applications or systems.