# Tools & technology — ICT network technician Source: O*NET 30.3, occupation 15-1231.00 (Computer Network Support Specialists) — manual nearest-occupation mapping via ISCO group 3513; the official ESCO crosswalk has no entry for this ESCO occupation. | Software | Category | Hot technology | |---|---|---| | Adobe Acrobat | Document management software | yes | | Apache Tomcat | Web platform development software | yes | | Apple macOS | Operating system software | yes | | Bash | Operating system software | yes | | Border Gateway Protocol BGP | Switch or router software | yes | | Linux | Operating system software | yes | | Microsoft Access | Data base user interface and query software | yes | | Microsoft Active Directory | Internet directory services software | yes | | Microsoft Azure software | Development environment software | yes | | Microsoft Excel | Spreadsheet software | yes | | Microsoft Office software | Office suite software | yes | | Microsoft Outlook | Electronic mail software | yes | | Microsoft PowerPoint | Presentation software | yes | | Microsoft PowerShell | Development environment software | yes | | Microsoft Project | Project management software | yes | | Microsoft SharePoint | Document management software | yes | | Microsoft SQL Server | Data base user interface and query software | yes | | Microsoft Visual Basic | Development environment software | yes | | Microsoft Windows | Operating system software | yes | | Microsoft Windows Server | Operating system software | yes | | Microsoft Word | Word processing software | yes | | MySQL | Data base management system software | yes | | Oracle Java | Object or component oriented development software | yes | | Perl | Object or component oriented development software | yes | | Python | Object or component oriented development software | yes | | Red Hat Enterprise Linux | Operating system software | yes | | Ruby | Development environment software | yes | | ServiceNow | Data base user interface and query software | yes | | Shell script | Operating system software | yes | | Splunk Enterprise | Cloud-based management software | yes | | Structured query language SQL | Data base user interface and query software | yes | | Teradata Database | Data base management system software | yes | | UNIX | Operating system software | yes | | UNIX Shell | Operating system software | yes | | Anti-spyware software | Transaction security and virus protection software | | | Antivirus software | Transaction security and virus protection software | | | Application management software | Configuration management software | | | Arping | Network monitoring software | | | Automated installation software | Configuration management software | | | B&W Port Scanner | Network monitoring software | | | Bentley Systems ProjectWise | Project management software | | | BitWizard B.V. mtr | Network monitoring software | | | BlackBerry Enterprise Server | Operating system software | | | BMC Software Control-M | Enterprise application integration software | | | BMC Software Remedy IT Service Management Suite | Helpdesk or call center software | | | Cisco Systems Cisco NetFlow Collection Engine | Network monitoring software | | | Cisco Systems Cisco Traffic Analyzer | Network monitoring software | | | Cisco Systems CiscoWorks | Administration software | | | Cisco Systems CiscoWorks LAN Management Solution | Administration software | | | Citrix cloud computing software | Access software | | | Clarified Networks Clarified Analyzer | Network monitoring software | | | Colasoft Capsa Enterprise | Network monitoring software | | | Colasoft Capsa Free | Network monitoring software | | | Compuware ClientVantage Agentless Monitoring | Network monitoring software | | | Congruity Technologies Inspector | Network monitoring software | | | Connectivity software | Platform interconnectivity software | | | Customer information control system CICS | Transaction server software | | | Dartware InterMapper | Network monitoring software | | | Database management software | Data base management system software | | | Dig | Network monitoring software | | | EMC Ionix Network Configuration Manager | Configuration management software | | | EMC NetWorker | Backup or archival software | | | EMC Symmetrix DMX | Storage networking software | | | Encryption software | Transaction security and virus protection software | | | Ethereal | Network monitoring software | | | Ettercap NG | Network monitoring software | | | File server software | Filesystem software | | | Firewall software | Network security and virtual private network VPN equipment software | | | Fluke Networks Enterprise LANMeter | Network monitoring software | | | Help desk software | Helpdesk or call center software | | | Hewlett Packard HP-UX | Operating system software | | | Hewlett-Packard HP Network Node Manager | Administration software | | | IBM AIX | Operating system software | | | IBM Domino | Communications server software | | | IBM Notes | Electronic mail software | | | IBM Power Systems software | Enterprise system management software | | | IBM Security Network Intrusion Prevention System | Network security or virtual private network VPN management software | | | IBM Tivoli NetView Distribution Manager | Filesystem software | | | IBM WebSphere | Cloud-based management software | | | ifconfig | Administration software | | | Intrusion prevention system IPS | Network security or virtual private network VPN management software | | | ipconfig | Administration software | | | Job control language JCL | Operating system software | | | KornShell | Operating system software | | | LAMP Stack | Web platform development software | | | Load testing software | Program testing software | | | LogMatrix NerveCenter | Network monitoring software | | | McAfee | Transaction security and virus protection software | | | Microsoft Dynamics | Enterprise resource planning ERP software | | | Microsoft Exchange | Electronic mail software | | | Microsoft Hyper-V Server | Operating system software | | | Microsoft Internet Information Services (IIS) | Transaction server software | | | Microsoft Network Monitor | Network monitoring software | | | Microsoft Visual Basic Scripting Edition VBScript | Development environment software | | | Microsoft Windows PowerShell | Operating system software | | | Microsoft Windows Sysprep | Configuration management software | | | Nagios | Network monitoring software | | | nbtstat | Network monitoring software | | | NetScout Sniffer Global Analyzer | Network monitoring software | | | NetScout Sniffer Portable Professional Analyzer | Network monitoring software | | | netstat | Network monitoring software | | | Network and system vulnerability assessment software | Network security or virtual private network VPN management software | | | Network design software | Computer aided design CAD software | | | Network Instruments Observer Standard | Network monitoring software | | | Network intrusion detection software | Network security and virtual private network VPN equipment software | | | ngrep | Network monitoring software | | | NIKSUN NetDetector | Network security or virtual private network VPN management software | | | Norton AntiVirus | Transaction security and virus protection software | | | NortonLifeLock cybersecurity software | Transaction security and virus protection software | | | NovaStor NovaBACKUP | Backup or archival software | | | Novell eDirectory | Internet directory services software | | | Nslookup | Network monitoring software | | | OPNET SP Sentinel | Network monitoring software | | | Oracle Solaris | Operating system software | | | Packet analyzers | Network monitoring software | | | Packet filter software | Transaction security and virus protection software | | | Patch and update management software | Configuration management software | | | Ping Identity | Transaction security and virus protection software | | | Port scanners | Network monitoring software | | | Project planning software | Project management software | | | Remote control software | Desktop communications software | | | Root kit detection software | Transaction security and virus protection software | | | Route | Network monitoring software | | | Roxio Retrospect | Backup or archival software | | | Security incident management software | Network security or virtual private network VPN management software | | | SolarWinds | Cloud-based protection or security software | | | Sonicwall SonicOS Enhanced | Network security or virtual private network VPN management software | | | Storage area network SAN software | Storage networking software | | | Symantec pcAnywhere | Desktop communications software | | | Symantec Veritas NetBackup | Backup or archival software | | | Tape backup system software | Backup or archival software | | | Tcpdump | Network monitoring software | | | Traceroute | Network monitoring software | | | Traffic shapers | Network operating system enhancement software | | | Ubuntu | Operating system software | | | Veritas NetBackup | Backup or archival software | | | Virtual private networking VPN software | Network security and virtual private network VPN equipment software | | | VMware | Clustering software | | | Voice over internet protocol VoIP system software | Internet protocol IP multimedia subsystem software | | | WildPackets OmniPeek Network Analyzer | Network monitoring software | | | Wireshark | Network monitoring software | | | Zabbix | Network monitoring software | | ## Market evidence (job-ad analysis, 3 ads, as of 2026-07-12) Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs. ### Tools - Ubiquiti UniFi Access — **33 %** - Ubiquiti UniFi Connect — **33 %** - Ubiquiti UniFi Network — **33 %** - Ubiquiti UniFi Protect — **33 %**