# Market evidence report — ict-operations-manager

Source: **16 real job ads** (JSearch API, countries: us 16), extracted into the MSSQL evidence store; as of 2026-07-12.
This report contains extracted, aggregated facts only — no ad text is
reproduced (copyright / platform terms).

## Seniority distribution

| Seniority | Ads | Share |
|---|---|---|
| mid | 12 | 75 % |
| senior | 2 | 12 % |
| lead | 2 | 12 % |

## Tools — full market ranking

| # | Item | Ads | Share |
|---|---|---|---|
| 1 | Microsoft 365 | 5 | 31 % |
| 2 | ADP | 3 | 19 % |
| 3 | Power BI | 3 | 19 % |

## Hard skills — full market ranking

| # | Item | Ads | Share |
|---|---|---|---|
| 1 | vendor management | 6 | 38 % |
| 2 | process improvement | 5 | 31 % |
| 3 | systems administration | 4 | 25 % |
| 4 | cybersecurity | 3 | 19 % |
| 5 | data analysis | 3 | 19 % |

## Methods — full market ranking

| # | Item | Ads | Share |
|---|---|---|---|
| 1 | it service management (itsm) | 3 | 19 % |

## Responsibilities — full market ranking

| # | Item | Ads | Share |
|---|---|---|---|
| 1 | team leadership | 4 | 25 % |
| 2 | team management | 4 | 25 % |
| 3 | it operations oversight | 3 | 19 % |
| 4 | process optimization | 3 | 19 % |
| 5 | system maintenance | 3 | 19 % |

## Regional breakdown

> **Corpus note:** 16 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.

### US (us)

**Insufficient evidence** — 16 ads (minimum for a regional ranking: 30). No ranking is reported for this region.

### UK (gb)

**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.

### EU/DACH (de, at, ch, nl)

**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.


## Job title variants in the market

| Title | Ads |
|---|---|
| IT Operations Manager | 3 |
| Director of IT Operations | 1 |
| Director, IT Operations | 1 |
| ICT Operations Manager | 1 |
| Incident Management Operations Manager | 1 |
| IT - IT OPERATIONS MANAGER | 1 |
| IT Operations Manager 21 | 1 |
| Manager Information Technology | 1 |
| Manager, Operations Process Management | 1 |
| Senior Manager, IT Operations | 1 |
| ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location | 1 |
| Systems & IT Operations Manager | 1 |
| Technical Operations Manager | 1 |
| Technology Operations Manager | 1 |

Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.