# Competences — ICT presales engineer Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/16605833-c196-48d7-a6f5-bbdebdc353df). ## Essential - **apply conflict management** (skill/competence) - **business intelligence** (knowledge) - **comply with legal regulations** (skill/competence) - **customer segmentation** (knowledge) - **define technical requirements** (skill/competence) - **define technology strategy** (skill/competence) - **develop revenue generation strategies** (skill/competence) - **ICT sales methodologies** (knowledge) - **identify customer's needs** (skill/competence) - **keep up to date on product knowledge** (skill/competence) - **perform market research** (skill/competence) - **prepare scientific reports** (skill/competence) - **product comprehension** (knowledge) ## Optional - apply statistical analysis techniques (skill/competence) - coordinate technological activities (skill/competence) - deliver a sales pitch (skill/competence) - develop account strategy (skill/competence) - digital marketing techniques (knowledge) - emergent technologies (knowledge) - hardware components (knowledge) - hardware components suppliers (knowledge) - ICT market (knowledge) - ICT system user requirements (knowledge) - identify training needs (skill/competence) - implement marketing strategies (skill/competence) - market pricing (knowledge) - perform project management (skill/competence) - produce sales reports (skill/competence) - SAS language (knowledge) - set sales goals (skill/competence) - software components libraries (knowledge) - software components suppliers (knowledge) - statistical analysis system software (knowledge) - supervise sales activities (skill/competence) - use different communication channels (skill/competence)