# Tasks & work activities — leather goods quality manager

Source: O*NET 30.3, occupation 11-3051.01 (Quality Control Systems Managers) — manual nearest-occupation mapping via ISCO group 1321; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Stop production if serious product defects are present.
- **[Core]** Review and approve quality plans submitted by contractors.
- **[Core]** Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- **[Core]** Generate and maintain quality control operating budgets.
- **[Core]** Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- **[Core]** Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- **[Core]** Collect and analyze production samples to evaluate quality.
- **[Supplemental]** Audit and inspect subcontractor facilities including external laboratories.
- **[Core]** Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- **[Core]** Review quality documentation necessary for regulatory submissions and inspections.
- **[Core]** Review and update standard operating procedures or quality assurance manuals.
- **[Core]** Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- **[Core]** Participate in the development of product specifications.
- **[Core]** Monitor development of new products to help identify possible problems for mass production.
- **[Core]** Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- **[Core]** Identify quality problems or areas for improvement and recommend solutions.
- **[Core]** Instruct staff in quality control and analytical procedures.
- **[Core]** Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- **[Core]** Document testing procedures, methodologies, or criteria.
- **[Core]** Direct the tracking of defects, test results, or other regularly reported quality control data.
- **[Core]** Create and implement inspection and testing criteria or procedures.
- **[Core]** Confer with marketing and sales departments to define client requirements and expectations.
- **[Core]** Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- **[Core]** Analyze quality control test results and provide feedback and interpretation to production management or staff.
- **[Core]** Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- **[Core]** Monitor performance of quality control systems to ensure effectiveness and efficiency.
- **[Core]** Direct product testing activities throughout production cycles.

## Detailed work activities

- Advise customers on technical or procedural issues.
- Analyze data to assess operational or project effectiveness.
- Analyze data to inform operational decisions or activities.
- Communicate organizational information to customers or other stakeholders.
- Communicate organizational policies and procedures.
- Conduct employee training programs.
- Confer with organizational members to accomplish work activities.
- Develop operating strategies, plans, or procedures.
- Develop organizational methods or procedures.
- Develop specifications for new products or processes.
- Direct operational or production activities.
- Direct organizational operations, projects, or services.
- Document organizational or operational procedures.
- Evaluate new technologies or methods.
- Evaluate quality of materials or products.
- Implement organizational process or policy changes.
- Inspect condition or functioning of facilities or equipment.
- Maintain knowledge of current developments in area of expertise.
- Manage control system activities in organizations.
- Monitor facilities or operational systems.
- Monitor organizational procedures to ensure proper functioning.
- Prepare operational budgets.
- Prepare operational progress or status reports.
- Recommend organizational process or policy changes.
- Review details of technical drawings or specifications.
- Review documents or materials for compliance with policies or regulations.
- Supervise employees.