# Competences — music and video shop manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/7f0b46be-8b7a-4675-987d-89a8a7193730).

## Essential

- **adhere to organisational guidelines** (skill/competence)
- **apply health and safety standards** (skill/competence)
- **employment law** (knowledge)
- **ensure client orientation** (skill/competence)
- **ensure compliance with purchasing and contracting regulations** (skill/competence)
- **ensure correct goods labelling** (skill/competence)
- **maintain relationship with customers** (skill/competence)
- **maintain relationship with suppliers** (skill/competence)
- **manage budgets** (skill/competence)
- **manage staff** (skill/competence)
- **manage theft prevention** (skill/competence)
- **maximise sales revenues** (skill/competence)
- **measure customer feedback** (skill/competence)
- **monitor customer service** (skill/competence)
- **music and video industry** (knowledge)
- **musical genres** (knowledge)
- **negotiate buying conditions** (skill/competence)
- **negotiate sales contracts** (skill/competence)
- **obtain relevant licenses** (skill/competence)
- **order supplies** (skill/competence)
- **oversee promotional sales prices** (skill/competence)
- **perform procurement processes** (skill/competence)
- **recruit employees** (skill/competence)
- **sales activities** (knowledge)
- **set sales goals** (skill/competence)
- **set up pricing strategies** (skill/competence)
- **stay up-to-date with music and video releases** (skill/competence)
- **study sales levels of products** (skill/competence)
- **supervise merchandise displays** (skill/competence)
- **use different communication channels** (skill/competence)

## Optional

- assist customers in selecting music and video recordings (skill/competence)