# Tasks & work activities — rail operations manager

Source: O*NET 30.3, occupation 11-1021.00 (General and Operations Managers) — manual nearest-occupation mapping via ISCO group 1324; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Supplemental]** Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- **[Core]** Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- **[Core]** Direct administrative activities directly related to making products or providing services.
- **[Core]** Prepare staff work schedules and assign specific duties.
- **[Core]** Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- **[Core]** Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- **[Core]** Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- **[Core]** Perform personnel functions, such as selection, training, or evaluation.
- **[Core]** Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- **[Supplemental]** Set prices or credit terms for goods or services, based on forecasts of customer demand.
- **[Supplemental]** Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- **[Core]** Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- **[Supplemental]** Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- **[Supplemental]** Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- **[Supplemental]** Direct non-merchandising departments of businesses, such as advertising or purchasing.
- **[Supplemental]** Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
- **[Supplemental]** Plan store layouts or design displays.

## Detailed work activities

- Analyze data to inform operational decisions or activities.
- Analyze financial records to improve efficiency.
- Conduct employee training programs.
- Determine pricing or monetary policies.
- Determine resource needs.
- Develop marketing plans or strategies.
- Develop organizational goals or objectives.
- Develop organizational policies or programs.
- Direct financial operations.
- Direct organizational operations, projects, or services.
- Direct sales, marketing, or customer service activities.
- Hire personnel.
- Implement organizational process or policy changes.
- Manage construction activities.
- Manage environmental sustainability projects.
- Monitor performance of organizational members or partners.
- Plan facility layouts or designs.
- Prepare staff schedules or work assignments.
- Provide basic information to guests, visitors, or clients.
- Recommend organizational process or policy changes.