# Tasks & work activities — resource manager

Source: O*NET 30.3, occupation 11-3121.00 (Human Resources Managers) — manual nearest-occupation mapping via ISCO group 1324; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Prepare personnel forecast to project employment needs.
- **[Core]** Prepare and follow budgets for personnel operations.
- **[Supplemental]** Develop, administer, and evaluate applicant tests.
- **[Core]** Oversee the evaluation, classification, and rating of occupations and job positions.
- **[Core]** Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- **[Core]** Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
- **[Supplemental]** Provide terminated employees with outplacement or relocation assistance.
- **[Supplemental]** Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
- **[Core]** Administer compensation, benefits, and performance management systems, and safety and recreation programs.
- **[Core]** Identify staff vacancies and recruit, interview, and select applicants.
- **[Core]** Allocate human resources, ensuring appropriate matches between personnel.
- **[Core]** Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- **[Core]** Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- **[Core]** Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
- **[Core]** Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- **[Core]** Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- **[Core]** Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- **[Core]** Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- **[Core]** Analyze training needs to design employee development, language training, and health and safety programs.
- **[Core]** Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- **[Core]** Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- **[Core]** Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
- **[Core]** Conduct exit interviews to identify reasons for employee termination.
- **[Core]** Investigate and report on industrial accidents for insurance carriers.
- **[Core]** Represent organization at personnel-related hearings and investigations.
- **[Core]** Negotiate bargaining agreements and help interpret labor contracts.

## Detailed work activities

- Administer compensation or benefits programs.
- Administer standardized physical or psychological tests.
- Advise others on career or personal development.
- Advise others on legal or regulatory compliance matters.
- Analyze data to inform operational decisions or activities.
- Analyze data to inform personnel decisions.
- Communicate organizational policies and procedures.
- Compile operational data.
- Conduct employee training programs.
- Coordinate special events or programs.
- Estimate labor requirements.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Investigate industrial or transportation accidents.
- Liaise between departments or other groups to improve function or communication.
- Maintain knowledge of current developments in area of expertise.
- Maintain personnel records.
- Manage human resources activities.
- Negotiate labor disputes.
- Negotiate sales or lease agreements for products or services.
- Perform human resources activities.
- Prepare operational budgets.
- Prepare reports related to compliance matters.
- Recommend organizational process or policy changes.
- Recruit personnel.
- Represent the organization in external relations.
- Supervise employees.