---
name: second-hand-shop-manager
description: "Occupational skill for the role 'second-hand shop manager' (also: second-hand store manager, army surplus shop manager, vintage clothes store manager, charity store manager, thrift shop manager, junk store manager). Use when the user asks for typical second-hand shop manager work such as: typical second-hand shop manager responsibilities"
---

# Second-Hand Shop Manager

Second-hand shop managers assume responsibility for activities and staff in specialised shops.

## Core workflow


## How to use this skill

- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).

## Key competences (essential)

- adhere to organisational guidelines
- apply health and safety standards
- determine marketability of second-hand goods
- employment law
- ensure client orientation
- ensure compliance with purchasing and contracting regulations
- ensure correct goods labelling
- maintain relationship with customers
- maintain relationship with suppliers
- manage budgets
- manage donated goods in second-hand shop
- manage staff
- manage theft prevention
- manage volunteers
- maximise sales revenues

## Hot technologies

- Adobe Acrobat
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Apple Safari
- Autodesk Revit
- Facebook
- Google Analytics
- Google Docs
- IBM SPSS Statistics

---
*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/f70e5875-df7e-40be-a315-3ac1c9d36d64), O*NET 30.3 (41-1011.00, manual nearest match). See manifest.json for licensing/attribution.*