# Tools & technology — secretary

Source: O*NET 30.3 'Software Skills' for 43-6012.00.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| Amortization calculation software | Accounting software |  |
| Chrome River Expense | Accounting software |  |
| Quicken | Accounting software |  |
| Sage 50 Accounting | Accounting software |  |
| Vertican Technologies Collection Master | Accounting software |  |
| Litigation management software | Analytical or scientific software |  |
| Billing software | Billing and invoicing software |  |
| Thomson Reuters Elite Billing Manager | Billing and invoicing software |  |
| Aderant CompuLaw | Calendar and scheduling software |  |
| Appointment scheduling software | Calendar and scheduling software |  |
| Dropbox | Cloud-based data access and sharing software |  |
| A1-Law | Data base user interface and query software |  |
| Database software | Data base user interface and query software |  |
| Electronic adjudication management systems EAM | Data base user interface and query software |  |
| LexisNexis Time Matters | Data base user interface and query software |  |
| AbacusNext HotDocs | Document management software |  |
| Filing system software | Document management software |  |
| Microsoft SharePoint Server | Document management software |  |
| Email software | Electronic mail software |  |
| IBM Lotus Notes | Electronic mail software |  |
| Legal software | Expert system software |  |
| ADP Workforce Now | Human resources software |  |
| Legal research software | Information retrieval or search software |  |
| LexisNexis | Information retrieval or search software |  |
| Public access to electronic court records PACER | Information retrieval or search software |  |
| Thomson Reuters Westlaw | Information retrieval or search software |  |
| Web browser software | Internet browser software |  |
| Case management software | Project management software |  |
| Web conferencing software | Video conferencing software |  |
| Web page design and editing software | Web page creation and editing software |  |
| Electronic diary software | Word processing software |  |
| Transcription software | Word processing software |  |
| WordPerfect | Word processing software |  |

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## Market evidence (job-ad analysis, 48 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Office — **25 %**
- Microsoft Word — **23 %**
- Microsoft Excel — **21 %**

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