# Tools & technology — shipping agent

Source: O*NET 30.3, occupation 43-5011.00 (Cargo and Freight Agents) — manual nearest-occupation mapping via ISCO group 3331; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Word | Word processing software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Brokerage software | Procurement software |  |
| Corel WordPerfect Office Suite | Office suite software |  |
| Database software | Data base user interface and query software |  |
| Email software | Electronic mail software |  |
| Microsoft OneNote | Word processing software |  |
| Posting software | Inventory management software |  |
| Transportation management software | Mobile location based services software |  |
| Transportation management system TMS software | Mobile location based services software |  |
| Web browser software | Internet browser software |  |
| Web-based dispatch software | Mobile location based services software |  |

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## Market evidence (job-ad analysis, 8 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft PowerPoint — **25 %**
- Microsoft Excel — **25 %**
- Microsoft Office — **12 %**
- Microsoft Outlook — **12 %**
- AX — **12 %**
- Microsoft Word — **12 %**
- Tradeflow — **12 %**
- WASP operating system — **12 %**
- WAX Packship — **12 %**

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