# Competences — shoe and leather accessories shop manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/0249b723-1d20-4ff9-8623-d20b98d0b4a4).

## Essential

- **adhere to organisational guidelines** (skill/competence)
- **apply fashion trends to footwear and leather goods** (skill/competence)
- **apply health and safety standards** (skill/competence)
- **employment law** (knowledge)
- **ensure client orientation** (skill/competence)
- **ensure compliance with purchasing and contracting regulations** (skill/competence)
- **ensure correct goods labelling** (skill/competence)
- **footwear industry** (knowledge)
- **maintain relationship with customers** (skill/competence)
- **maintain relationship with suppliers** (skill/competence)
- **manage budgets** (skill/competence)
- **manage staff** (skill/competence)
- **manage theft prevention** (skill/competence)
- **maximise sales revenues** (skill/competence)
- **measure customer feedback** (skill/competence)
- **monitor customer service** (skill/competence)
- **negotiate buying conditions** (skill/competence)
- **negotiate sales contracts** (skill/competence)
- **obtain relevant licenses** (skill/competence)
- **order supplies** (skill/competence)
- **oversee promotional sales prices** (skill/competence)
- **perform procurement processes** (skill/competence)
- **recruit employees** (skill/competence)
- **sales activities** (knowledge)
- **set sales goals** (skill/competence)
- **set up pricing strategies** (skill/competence)
- **study sales levels of products** (skill/competence)
- **supervise merchandise displays** (skill/competence)
- **use different communication channels** (skill/competence)

## Optional

- advise customers on leather footwear maintenance (skill/competence)

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## Market evidence (job-ad analysis, 13 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- inventory management — **46 %**
- customer service — **31 %**
- retail management — **23 %**
- sales strategy — **23 %**
- talent development — **23 %**
- team leadership — **15 %**
- team motivation — **15 %**
- staff recruitment — **15 %**
- staff training — **15 %**
- stock management — **15 %**
- store operations management — **15 %**
- retail operations — **15 %**
- problem analysis — **15 %**
- financial analysis — **15 %**
- business analysis — **15 %**

### Methods

- succession planning — **15 %**

### Responsibilities

- team leadership — **23 %**
- customer relationship building — **23 %**
- team motivation — **15 %**
- associate training — **15 %**

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