# Tools & technology — social services manager

Source: O*NET 30.3 'Software Skills' for 11-9151.00.

| Software | Category | Hot technology |
|---|---|---|
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Project | Project management software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| Financial accounting software | Accounting software |  |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
| Oracle Reports | Data base reporting software |  |
| Client information databases | Data base user interface and query software |  |
| FileMaker Pro | Data base user interface and query software |  |
| Microsoft Publisher | Desktop publishing software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| Web browser software | Internet browser software |  |
| Healthcare common procedure coding system HCPCS | Medical software |  |
| PointClickCare healthcare software | Medical software |  |
| Microsoft Visual FoxPro | Object oriented data base management software |  |
| Corel WordPerfect Office Suite | Office suite software |  |
| Corel QuattroPro | Spreadsheet software |  |
| IBM Lotus 1-2-3 | Spreadsheet software |  |

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## Market evidence (job-ad analysis, 9 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Google Workspace — **11 %**
- Microsoft Office — **11 %**
- Microsoft Word — **11 %**
- personal computer — **11 %**
- databases — **11 %**
- related software — **11 %**

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