# Tools & technology — talent agent

Source: O*NET 30.3 'Software Skills' for 13-1011.00.

| Software | Category | Hot technology |
|---|---|---|
| Salesforce software | Customer relationship management CRM software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Adobe Photoshop | Graphics or photo imaging software | yes |
| Microsoft Office software | Office suite software | yes |
| Apple macOS | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Zoom | Video conferencing software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Word | Word processing software | yes |
| Financial accounting software | Accounting software |  |
| Statistical analysis software | Analytical or scientific software |  |
| Database software | Data base user interface and query software |  |
| Email software | Electronic mail software |  |
| LexisNexis | Information retrieval or search software |  |
| Twitter | Instant messaging software |  |
| Web browser software | Internet browser software |  |
| Tax planning software | Tax preparation software |  |
| Web server software | Transaction server software |  |
| Videoconferencing software | Video conferencing software |  |
| Avid Technology iNEWS | Video creation and editing software |  |
| LinkedIn | Web page creation and editing software |  |
| Salesforce Marketing Cloud | Web page creation and editing software |  |

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## Market evidence (job-ad analysis, 13 ads, as of 2026-07-20)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- tiktok — **15 %**
- twitch — **15 %**
- youtube — **15 %**
- proprietary influencer management software — **15 %**
- instagram — **15 %**
- google sheets — **15 %**

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