# Tools & technology — telecommunications manager

Source: O*NET 30.3, occupation 11-3021.00 (Computer and Information Systems Managers) — manual nearest-occupation mapping via ISCO group 1330; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Amazon Web Services AWS software | Data base user interface and query software | yes |
| Apache Cassandra | Data base management system software | yes |
| Apache Hadoop | Data base management system software | yes |
| Apache Maven | Development environment software | yes |
| Apache Tomcat | Web platform development software | yes |
| Apple macOS | Operating system software | yes |
| Atlassian JIRA | Content workflow software | yes |
| C | Development environment software | yes |
| C# | Object or component oriented development software | yes |
| C++ | Object or component oriented development software | yes |
| Eclipse IDE | Development environment software | yes |
| Extensible markup language XML | Enterprise application integration software | yes |
| Google Analytics | Data mining software | yes |
| Hypertext markup language HTML | Web platform development software | yes |
| IBM SPSS Statistics | Analytical or scientific software | yes |
| JavaScript | Web platform development software | yes |
| Linux | Operating system software | yes |
| Microsoft .NET Framework | Development environment software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Active Server Pages ASP | Web platform development software | yes |
| Microsoft Azure software | Development environment software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Project | Project management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft SQL Server | Data base user interface and query software | yes |
| Microsoft SQL Server Reporting Services SSRS | Object or component oriented development software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Microsoft Visual Basic | Development environment software | yes |
| Microsoft Visual Studio | Development environment software | yes |
| Microsoft Windows Server | Application server software | yes |
| Microsoft Word | Word processing software | yes |
| MongoDB | Data base management system software | yes |
| MySQL | Data base user interface and query software | yes |
| Node.js | Web platform development software | yes |
| NoSQL | Data base management system software | yes |
| Oracle Database | Data base user interface and query software | yes |
| Oracle Java | Object or component oriented development software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| Oracle PL/SQL | Data base management system software | yes |
| Perl | Object or component oriented development software | yes |
| PHP | Web platform development software | yes |
| PostgreSQL | Object oriented data base management software | yes |
| Puppet | Configuration management software | yes |
| Python | Object or component oriented development software | yes |
| R | Object or component oriented development software | yes |
| Red Hat Enterprise Linux | Operating system software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| SAS | Analytical or scientific software | yes |
| Shell script | Operating system software | yes |
| Splunk Enterprise | Cloud-based management software | yes |
| Spring Framework | Web platform development software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Tableau | Business intelligence and data analysis software | yes |
| Teradata Database | Data base management system software | yes |
| The MathWorks MATLAB | Analytical or scientific software | yes |
| UNIX | Operating system software | yes |
| ACT! Premium | Customer relationship management CRM software |  |
| Adobe Distiller | Desktop publishing software |  |
| Adobe Flex | Web platform development software |  |
| Advanced business application programming ABAP | Object or component oriented development software |  |
| Alpha Four | Data base management system software |  |
| Apache HTTP Server | Portal server software |  |
| Apache Pig | Data base management system software |  |
| Apache Solr | Data base management system software |  |
| Apple Final Cut Pro | Video creation and editing software |  |
| Apple iMovie | Video creation and editing software |  |
| Apple iWork Keynote | Presentation software |  |
| Apple iWork Numbers | Spreadsheet software |  |
| Apple iWork Pages | Word processing software |  |
| Backbone.js | Web platform development software |  |
| Billing software | Billing and invoicing software |  |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |  |
| Blackboard software | Data base user interface and query software |  |
| Borland Paradox | Object or component oriented development software |  |
| Canu | Development environment software |  |
| Cisco Systems WAN Manager | Software defined networking/ virtualization software |  |
| Citrix cloud computing software | Access software |  |
| Common business oriented language COBOL | Development environment software |  |
| Corel WordPerfect Office Suite | Office suite software |  |
| Customer information control system CICS | Transaction server software |  |
| Dartware InterMapper | Network monitoring software |  |
| Drupal | Web platform development software |  |
| Dynamic hypertext markup language DHTML | Web platform development software |  |
| Embarcadero Delphi | Object or component oriented development software |  |
| Enterprise application integration EAI software | Enterprise application integration software |  |
| Enterprise JavaBeans | Web platform development software |  |
| Extensible hypertext markup language XHTML | Web platform development software |  |
| File transfer protocol FTP software | Filesystem software |  |
| FileMaker Pro | Data base user interface and query software |  |
| Firewall software | Network security and virtual private network VPN equipment software |  |
| Help desk software | Helpdesk or call center software |  |
| Hewlett Packard HP-UX | Operating system software |  |
| Human resource management software HRMS | Human resources software |  |
| IBM Cognos Impromptu | Business intelligence and data analysis software |  |
| IBM Domino | Communications server software |  |
| IBM InfoSphere DataStage | Enterprise application integration software |  |
| IBM iSeries Access | Platform interconnectivity software |  |
| IBM Power Systems software | Enterprise system management software |  |
| IBM WebSphere | Cloud-based management software |  |
| Infor ERP Baan | Enterprise resource planning ERP software |  |
| Integrated development environment IDE software | Development environment software |  |
| K2 Business Process Automation | Development environment software |  |
| KornShell | Operating system software |  |
| LAMP Stack | Web platform development software |  |
| Langlais Computer Consultants CalMan | Data base user interface and query software |  |
| Local area network LAN software | LAN software |  |
| Mac HelpMate | Access software |  |
| Management information systems MIS | Enterprise resource planning ERP software |  |
| McAfee | Transaction security and virus protection software |  |
| Microservices Architecture | Application server software |  |
| Microsoft Business Contact Manager | Customer relationship management CRM software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| Microsoft Dynamics AX | Enterprise resource planning ERP software |  |
| Microsoft Dynamics CRM | Customer relationship management CRM software |  |
| Microsoft Dynamics GP | Enterprise resource planning ERP software |  |
| Microsoft Dynamics NAV | Enterprise resource planning ERP software |  |
| Microsoft Entourage | Calendar and scheduling software |  |
| Microsoft Exchange | Electronic mail software |  |
| Microsoft FrontPage | Web page creation and editing software |  |
| Microsoft Internet Explorer | Internet browser software |  |
| Microsoft SharePoint Server | Document management software |  |
| Microsoft Visual Basic Scripting Edition VBScript | Development environment software |  |
| Microsoft Visual FoxPro | Object oriented data base management software |  |
| MicroStrategy | Business intelligence and data analysis software |  |
| Mobile wireless network infrastructure software | Wireless software |  |
| Nagios | Network monitoring software |  |
| Netscape Navigator | Internet browser software |  |
| NetSuite ERP | Enterprise resource planning ERP software |  |
| NortonLifeLock cybersecurity software | Transaction security and virus protection software |  |
| Objective C | Object or component oriented development software |  |
| Oracle Business Intelligence Enterprise Edition | Business intelligence and data analysis software |  |
| Oracle E-Business Suite | Enterprise resource planning ERP software |  |
| Oracle E-Business Suite Financials | Financial analysis software |  |
| Oracle Eloqua | Customer relationship management CRM software |  |
| Oracle Fusion Applications | Enterprise resource planning ERP software |  |
| Oracle Fusion Middleware | Enterprise application integration software |  |
| Oracle Hyperion | Enterprise resource planning ERP software |  |
| Oracle iPlanet Web Server | Portal server software |  |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
| Oracle Primavera Systems | Project management software |  |
| Oracle Siebel Server Sync | Customer relationship management CRM software |  |
| Oracle Solaris | Operating system software |  |
| Oracle WebLogic Server | Application server software |  |
| Pegasus software | Electronic mail software |  |
| Perforce Helix software | Configuration management software |  |
| Performance Solutions Technology ManagePro | Customer relationship management CRM software |  |
| Pilgrim Quality Solutions SmartSolve | Compliance software |  |
| Progress OpenEdge ABL | Development environment software |  |
| Progress OpenEdge Application Server | Application server software |  |
| Progress OpenEdge Fathom Replication software | Data base management system software |  |
| Progress Sonic ESB | Enterprise application integration software |  |
| Progress WebSpeed Workshop | Web platform development software |  |
| Qlik Tech QlikView | Business intelligence and data analysis software |  |
| QUALCOMM Eudora | Electronic mail software |  |
| Quest Erwin Data Modeler | Metadata management software |  |
| Red Hat WildFly | Application server software |  |
| Relational database management software | Data base management system software |  |
| Ruby on Rails | Web platform development software |  |
| Samba | Filesystem software |  |
| SAP Business Objects | Enterprise resource planning ERP software |  |
| SAP Crystal Reports | Data base reporting software |  |
| Software as a service SaaS | Cloud-based data access and sharing software |  |
| SolarWinds | Cloud-based protection or security software |  |
| StataCorp Stata | Analytical or scientific software |  |
| Symantec Veritas File System | Filesystem software |  |
| Symantec Veritas Volume Manager | Filesystem software |  |
| Tax software | Accounting software |  |
| Telnet programs software | Network connectivity terminal emulation software |  |
| TKSoftware RCM software | Graphical user interface development software |  |
| Unified modeling language UML | Requirements analysis and system architecture software |  |
| Veritas NetBackup | Backup or archival software |  |
| Virtual private networking VPN software | Network security and virtual private network VPN equipment software |  |
| VMware | Clustering software |  |
| Zephyr EXTRA! Terminal Emulation | Network connectivity terminal emulation software |  |

<!-- market-evidence -->

## Market evidence (job-ad analysis, 24 ads, as of 2026-07-20)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Excel — **17 %**

<!-- market-evidence -->