# Competences — tourism product manager Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6ce3c372-408b-4c46-86d8-ad6b9255d686). ## Essential - **assess an area as a tourism destination** (skill/competence) - **build a network of suppliers in tourism** (skill/competence) - **build business relationships** (skill/competence) - **carry out inventory planning** (skill/competence) - **comply with food safety and hygiene** (skill/competence) - **create annual marketing budget** (skill/competence) - **create new concepts** (skill/competence) - **develop tourism destinations** (skill/competence) - **develop tourism products** (skill/competence) - **develop travel charter programme** (skill/competence) - **engage local communities in the management of natural protected areas** (skill/competence) - **geographical areas relevant to tourism** (knowledge) - **implement marketing strategies** (skill/competence) - **implement sales strategies** (skill/competence) - **maintain customer service** (skill/competence) - **manage conservation of natural and cultural heritage** (skill/competence) - **manage contracts** (skill/competence) - **manage distribution channels** (skill/competence) - **manage distribution of destination promotional materials** (skill/competence) - **manage medium term objectives** (skill/competence) - **manage production of destination promotional materials** (skill/competence) - **market analysis** (knowledge) - **measure sustainability of tourism activities** (skill/competence) - **monitor contractor performance** (skill/competence) - **negotiate supplier arrangements** (skill/competence) - **participate in tourism events** (skill/competence) - **plan measures to safeguard cultural heritage** (skill/competence) - **plan measures to safeguard natural protected areas** (skill/competence) - **plan medium to long term objectives** (skill/competence) - **produce content for tourism brochures** (skill/competence) - **sales strategies** (knowledge) - **set up pricing strategies** (skill/competence) - **support community-based tourism** (skill/competence) - **support local tourism** (skill/competence) - **tourism market** (knowledge) - **tourist resources of a destination for further development** (knowledge) - **use e-tourism platforms** (skill/competence) ## Optional - apply foreign languages in tourism (skill/competence) - augmented reality (knowledge) - develop inclusive communication material (skill/competence) - ecotourism (knowledge) - educate on sustainable tourism (skill/competence) - improve customer traveling experiences with augmented reality (skill/competence) - manage yield (skill/competence) - promote virtual reality travelling experiences (skill/competence) - self-service technologies in tourism (knowledge) - utilise cross-selling (skill/competence) - virtual reality (knowledge)