# Competences — translation agency manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/83588a0e-b63d-4483-a884-06f1e3a1a4be).

## Essential

- **apply grammar and spelling rules** (skill/competence)
- **assess quality of services** (skill/competence)
- **assume responsibility for the management of a business** (skill/competence)
- **build business relationships** (skill/competence)
- **comprehend the material to be translated** (skill/competence)
- **consult information sources** (skill/competence)
- **customer relationship management** (knowledge)
- **develop a translation strategy** (skill/competence)
- **follow an ethical code of conduct for translation activities** (skill/competence)
- **follow translation quality standards** (skill/competence)
- **grammar** (knowledge)
- **lead a team** (skill/competence)
- **liaise with colleagues** (skill/competence)
- **maintain updated professional knowledge** (skill/competence)
- **manage budgets** (skill/competence)
- **master language rules** (skill/competence)
- **negotiate service with providers** (skill/competence)
- **negotiate settlements** (skill/competence)
- **observe confidentiality** (skill/competence)
- **office software** (knowledge)
- **preserve original text** (skill/competence)
- **project management** (knowledge)
- **proofread text** (skill/competence)
- **provide written content** (skill/competence)
- **quality standards** (knowledge)
- **review translation works** (skill/competence)
- **speak different languages** (skill/competence)
- **spelling** (knowledge)
- **translate different types of texts** (skill/competence)
- **use consulting techniques** (skill/competence)
- **write work-related reports** (skill/competence)

## Optional

- adapt text culturally (skill/competence)
- analyse text before translation (skill/competence)
- coach employees (skill/competence)
- conduct scholarly research (skill/competence)
- court interpreting (knowledge)
- create subtitles (skill/competence)
- decode handwritten texts (skill/competence)
- develop technical glossaries (skill/competence)
- identify new words (skill/competence)
- improve translated texts (skill/competence)
- linguistics (knowledge)
- musical genres (knowledge)
- perform sworn translations (skill/competence)
- postediting (knowledge)
- semantics (knowledge)
- technical terminology (knowledge)
- transcreation (knowledge)
- translate language concepts (skill/competence)
- unseen translation (knowledge)
- use computer-aided translation (skill/competence)