# Tasks & work activities — venue programmer

Source: O*NET 30.3, occupation 13-1121.00 (Meeting, Convention, and Event Planners) — manual nearest-occupation mapping via ISCO group 3332; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
- **[Core]** Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- **[Core]** Confer with staff at a chosen event site to coordinate details.
- **[Core]** Review event bills for accuracy and approve payment.
- **[Core]** Plan and develop programs, agendas, budgets, and services according to customer requirements.
- **[Core]** Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- **[Core]** Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
- **[Core]** Inspect event facilities to ensure that they conform to customer requirements.
- **[Core]** Maintain records of event aspects, including financial details.
- **[Core]** Conduct post-event evaluations to determine how future events could be improved.
- **[Core]** Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
- **[Core]** Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
- **[Core]** Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
- **[Core]** Evaluate and select providers of services according to customer requirements.
- **[Core]** Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
- **[Supplemental]** Organize registration of event participants.
- **[Supplemental]** Design and implement efforts to publicize events and promote sponsorships.
- **[Core]** Hire, train, and supervise volunteers and support staff required for events.
- **[Supplemental]** Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.
- **[Supplemental]** Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
- **[Supplemental]** Develop event topics and choose featured speakers.

## Detailed work activities

- Authorize financial actions.
- Conduct eligibility or selection interviews.
- Conduct surveys in organizations.
- Confer with others about financial matters.
- Confer with personnel to coordinate business operations.
- Correspond with customers to answer questions or resolve complaints.
- Create marketing materials.
- Develop financial or business plans.
- Inspect facilities or equipment to ensure specifications are met.
- Market products, services, or events.
- Monitor organizational compliance with regulations.
- Negotiate contracts with clients or service providers.
- Obtain documentation to authorize activities.
- Organize special events.
- Oversee business processes.
- Prepare financial documents.
- Supervise employees.
- Train personnel to enhance job skills.
- Update professional knowledge.
- Verify accuracy of records.