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skillfactor-pipeline/skills/tour-organiser/SKILL.md

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name, description
name description
tour-organiser Occupational skill for the role 'tour organiser' (also: tour organizer, tour leader, excursion leader, excursion escort, travel and tourism tour manager, tour escort). Use when the user asks for typical tour organiser work such as: Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.; Conduct educational activities for school children.; Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.

Tour Organiser

Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists.

Core workflow

  1. Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
  2. Conduct educational activities for school children.
  3. Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
  4. Describe tour points of interest to group members, and respond to questions.
  5. Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  6. Provide directions and other pertinent information to visitors.
  7. Select travel routes and sites to be visited based on knowledge of specific areas.

How to use this skill

  • Read references/profile.md for the occupation profile and scope.
  • Consult references/tasks.md for the full task and activity inventory.
  • Check references/skills.md for essential vs. optional competences.
  • Check references/tools.md for the software commonly used in this role.

Key competences (essential)

  • apply foreign languages in tourism
  • assist clients with special needs
  • build a network of suppliers in tourism
  • build business relationships
  • check travel documentation
  • coordinate performance tours
  • engage local communities in the management of natural protected areas
  • geographical areas relevant to tourism
  • handle personal identifiable information
  • handle veterinary emergencies
  • inform tourist groups on logistical times
  • liaise with guest facilities providers
  • local area tourism industry
  • maintain customer service
  • manage conservation of natural and cultural heritage

Hot technologies

  • Microsoft Access
  • Microsoft Outlook
  • Adobe Photoshop
  • Apple Safari
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Excel
  • Zoom
  • Facebook
  • Microsoft Word

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/5b9a678a-7c35-4c50-a804-754b82652ee6), ONET 30.3 (39-7011.00). See manifest.json for licensing/attribution.*