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skillfactor-pipeline/skills/insurance-clerk/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — insurance clerk

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/9a39a143-d93c-4093-ba3b-47fb67ade318).

Essential

  • communicate with customers (skill/competence)
  • electronic communication (knowledge)
  • follow written instructions (skill/competence)
  • handle financial transactions (skill/competence)
  • handle paperwork (skill/competence)
  • maintain records of financial transactions (skill/competence)
  • offer financial services (skill/competence)
  • office software (knowledge)
  • perform clerical duties (skill/competence)
  • perform office routine activities (skill/competence)
  • provide financial product information (skill/competence)
  • types of insurance (knowledge)
  • use office systems (skill/competence)
  • write work-related reports (skill/competence)

Optional

  • advise on financial matters (skill/competence)
  • analyse insurance needs (skill/competence)
  • banking activities (knowledge)
  • classify insurance claims (skill/competence)
  • communicate with banking professionals (skill/competence)
  • company policies (knowledge)
  • file claims with insurance companies (skill/competence)
  • handle incoming insurance claims (skill/competence)
  • identify customer's needs (skill/competence)
  • insurance law (knowledge)
  • insurance market (knowledge)
  • maintain financial records (skill/competence)
  • obtain financial information (skill/competence)
  • present reports (skill/competence)
  • principles of insurance (knowledge)
  • review insurance process (skill/competence)
  • tax legislation (knowledge)
  • trace financial transactions (skill/competence)