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quality/reference-standard
skillfactor-pipeline/skills/insurance-clerk/references/tools.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Tools & technology — insurance clerk

Source: O*NET 30.3 'Software Skills' for 43-9041.00.

Software Category Hot technology
Microsoft Access Data base user interface and query software yes
Microsoft Outlook Electronic mail software yes
Microsoft Office software Office suite software yes
Microsoft Windows Operating system software yes
Microsoft PowerPoint Presentation software yes
Microsoft Excel Spreadsheet software yes
Microsoft Word Word processing software yes
Account management software Accounting software
Billing software Billing and invoicing software
Alpha Software Alpha Five Data base user interface and query software
Automated information system software Data base user interface and query software
Claim processing system software Data base user interface and query software
Database software Data base user interface and query software
IBM Check Processing Control System CPSC Data base user interface and query software
Policy issuance system software Data base user interface and query software
St. Paul Travelers e-CARMA Data base user interface and query software
Xactware Xactimate Data base user interface and query software
InSystems Calligo Enterprise Document management software
IBM Lotus Notes Electronic mail software
MicroFocus GroupWise Electronic mail software
Insurance rating software Financial analysis software
GroupMe Instant messaging software
Microsoft Internet Explorer Internet browser software
Web browser software Internet browser software
Healthcare common procedure coding system HCPCS Medical software
Medical condition coding software Medical software
Medical procedure coding software Medical software