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skillfactor-pipeline/skills/second-hand-shop-manager/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — second-hand shop manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/f70e5875-df7e-40be-a315-3ac1c9d36d64).

Essential

  • adhere to organisational guidelines (skill/competence)
  • apply health and safety standards (skill/competence)
  • determine marketability of second-hand goods (skill/competence)
  • employment law (knowledge)
  • ensure client orientation (skill/competence)
  • ensure compliance with purchasing and contracting regulations (skill/competence)
  • ensure correct goods labelling (skill/competence)
  • maintain relationship with customers (skill/competence)
  • maintain relationship with suppliers (skill/competence)
  • manage budgets (skill/competence)
  • manage donated goods in second-hand shop (skill/competence)
  • manage staff (skill/competence)
  • manage theft prevention (skill/competence)
  • manage volunteers (skill/competence)
  • maximise sales revenues (skill/competence)
  • measure customer feedback (skill/competence)
  • monitor customer service (skill/competence)
  • negotiate buying conditions (skill/competence)
  • negotiate sales contracts (skill/competence)
  • obtain relevant licenses (skill/competence)
  • order supplies (skill/competence)
  • oversee promotional sales prices (skill/competence)
  • perform procurement processes (skill/competence)
  • recruit employees (skill/competence)
  • sales activities (knowledge)
  • set sales goals (skill/competence)
  • set up pricing strategies (skill/competence)
  • study sales levels of products (skill/competence)
  • supervise merchandise displays (skill/competence)
  • use different communication channels (skill/competence)

Optional

  • evaluate employees (skill/competence)