4.2 KiB
4.2 KiB
Competences — benefits advice worker
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/4c40c1e8-0584-4a77-8ca3-ec82538f9488).
Essential
- accept own accountability (skill/competence)
- address problems critically (skill/competence)
- adhere to organisational guidelines (skill/competence)
- advise on social security benefits (skill/competence)
- advocate for social service users (skill/competence)
- apply anti-oppressive practices (skill/competence)
- apply case management (skill/competence)
- apply crisis intervention (skill/competence)
- apply decision making within social work (skill/competence)
- apply holistic approach within social services (skill/competence)
- apply organisational techniques (skill/competence)
- apply person-centred care (skill/competence)
- apply problem solving in social service (skill/competence)
- apply quality standards in social services (skill/competence)
- apply socially just working principles (skill/competence)
- assess social service users' situation (skill/competence)
- build helping relationship with social service users (skill/competence)
- communicate professionally with colleagues in other fields (skill/competence)
- communicate with social service users (skill/competence)
- company policies (knowledge)
- conduct interview in social service (skill/competence)
- consider social impact of actions on service users (skill/competence)
- contribute to protecting individuals from harm (skill/competence)
- cooperate at inter-professional level (skill/competence)
- deliver social services in diverse cultural communities (skill/competence)
- demonstrate leadership in social service cases (skill/competence)
- determine child welfare (skill/competence)
- develop professional identity in social work (skill/competence)
- develop professional network (skill/competence)
- develop social security programmes (skill/competence)
- empower social service users (skill/competence)
- follow health and safety precautions in social care practices (skill/competence)
- have computer literacy (skill/competence)
- involve service users and carers in care planning (skill/competence)
- legal requirements in the social sector (knowledge)
- listen actively (skill/competence)
- maintain records of work with service users (skill/competence)
- make legislation transparent for users of social services (skill/competence)
- manage ethical issues within social services (skill/competence)
- manage social crisis (skill/competence)
- manage stress in the work place (skill/competence)
- meet standards of practice in social services (skill/competence)
- negotiate with social service stakeholders (skill/competence)
- negotiate with social service users (skill/competence)
- organise social work packages (skill/competence)
- plan social service process (skill/competence)
- prevent social problems (skill/competence)
- promote inclusion (skill/competence)
- promote service users' rights (skill/competence)
- promote social change (skill/competence)
- promote social security programmes (skill/competence)
- protect vulnerable social service users (skill/competence)
- provide social counselling (skill/competence)
- provide support to social services users (skill/competence)
- refer social service users (skill/competence)
- relate empathetically (skill/competence)
- report on social development (skill/competence)
- review social service plan (skill/competence)
- social justice (knowledge)
- social sciences (knowledge)
- social security law (knowledge)
- social work theory (knowledge)
- support social service users to manage their financial affairs (skill/competence)
- tolerate stress (skill/competence)
- undertake continuous professional development in social work (skill/competence)
- work in a multicultural environment in health care (skill/competence)
- work within communities (skill/competence)
Optional
- government social security programmes (knowledge)
- work for public inclusion (skill/competence)