65 lines
4.3 KiB
Markdown
65 lines
4.3 KiB
Markdown
# Tasks & work activities — bookkeeper
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Source: O*NET 30.3, occupation 43-3021.00 (Billing and Posting Clerks).
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## Task statements
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- **[Core]** Post stop-payment notices to prevent payment of protested checks.
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- **[Core]** Verify accuracy of billing data and revise any errors.
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- **[Core]** Verify signatures and required information on checks.
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- **[Core]** Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
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- **[Core]** Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
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- **[Core]** Operate typing, adding, calculating, or billing machines.
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- **[Core]** Resolve discrepancies in accounting records.
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- **[Core]** Contact customers to obtain or relay account information.
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- **[Core]** Keep records of invoices and support documents.
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- **[Core]** Route statements for mailing or over-the-counter delivery to customers.
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- **[Core]** Monitor equipment to ensure proper operation.
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- **[Core]** Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
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- **[Supplemental]** Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
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- **[Supplemental]** Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
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- **[Supplemental]** Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
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- **[Supplemental]** Take orders for imprinted checks.
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- **[Supplemental]** Encode and cancel checks, using bank machines.
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- **[Supplemental]** Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
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- **[Supplemental]** Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
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- **[Supplemental]** Update manuals when rates, rules, or regulations are amended.
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- **[Supplemental]** Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
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- **[Supplemental]** Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
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- **[Supplemental]** Review compiled data on operating costs and revenues to set rates.
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- **[nan]** Answer inquiries regarding rates, routing, or procedures.
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- **[nan]** Compile reports of cost factors, such as labor, production, storage, and equipment.
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- **[nan]** Create billing documents, shipping labels, credit memorandums, or credit forms.
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- **[nan]** Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
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- **[nan]** Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.
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## Detailed work activities
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- Analyze financial information.
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- Answer telephones to direct calls or provide information.
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- Calculate costs of goods or services.
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- Calculate financial data.
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- Calculate shipping costs.
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- Discuss account status or activity with customers or patrons.
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- Execute sales or other financial transactions.
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- Explain regulations, policies, or procedures.
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- Maintain financial or account records.
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- Maintain office equipment in proper operating condition.
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- Maintain operational records.
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- Monitor equipment operation to ensure proper functioning.
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- Operate office equipment.
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- Order materials, supplies, or equipment.
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- Prepare documentation for contracts, transactions, or regulatory compliance.
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- Prepare financial documents, reports, or budgets.
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- Prepare financial documents.
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- Prepare informational or reference materials.
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- Provide information to coworkers.
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- Reconcile records of sales or other financial transactions.
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- Report maintenance or equipment problems to appropriate personnel.
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- Respond to customer problems or complaints.
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- Route mail to correct destinations.
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- Schedule appointments.
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- Search files, databases or reference materials to obtain needed information.
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- Verify accuracy of financial or transactional data.
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- Weigh parcels to determine shipping costs.
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