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2026-08-14 17:38:53 +02:00

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Tasks & work activities — clinical social worker

Source: O*NET 30.3, occupation 21-1014.00 (Mental Health Counselors).

Task statements

  • [Core] Maintain confidentiality of records relating to clients' treatment.
  • [Core] Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • [Core] Guide clients in the development of skills or strategies for dealing with their problems.
  • [Core] Prepare and maintain all required treatment records and reports.
  • [Core] Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • [Core] Collect information about clients through interviews, observation, or tests.
  • [Core] Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
  • [Core] Develop and implement treatment plans based on clinical experience and knowledge.
  • [Core] Evaluate clients' physical or mental condition, based on review of client information.
  • [Core] Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
  • [Core] Refer patients, clients, or family members to community resources or to specialists as necessary.
  • [Core] Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.
  • [Core] Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.
  • [Core] Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.
  • [Core] Modify treatment activities or approaches as needed to comply with changes in clients' status.
  • [Core] Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
  • [Core] Discuss with individual patients their plans for life after leaving therapy.
  • [Core] Gather information about community mental health needs or resources that could be used in conjunction with therapy.
  • [Core] Monitor clients' use of medications.
  • [Core] Plan or conduct programs to prevent substance abuse or improve community health or counseling services.
  • [Core] Assess patients for risk of suicide attempts.
  • [Core] Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.
  • [Core] Supervise other counselors, social service staff, assistants, or graduate students.
  • [Core] Coordinate or direct employee workshops, courses, or training about mental health issues.
  • [Core] Perform crisis interventions with clients.
  • [Core] Perform crisis interventions to help ensure the safety of the patients and others.
  • [Core] Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Detailed work activities

  • Advocate for individual or community needs.
  • Collaborate with other professionals to assess client needs or plan treatments.
  • Collect information about clients.
  • Collect information about community health needs.
  • Collect medical information from patients, family members, or other medical professionals.
  • Complete documentation required by programs or regulations.
  • Confer with family members to discuss client treatment plans or progress.
  • Counsel clients or patients regarding personal issues.
  • Counsel clients or patients with substance abuse issues.
  • Counsel family members of clients or patients.
  • Develop health assessment methods or programs.
  • Develop treatment plans for patients or clients.
  • Develop working relationships with others to facilitate program activities.
  • Evaluate characteristics of individuals to determine needs or eligibility.
  • Evaluate patient functioning, capabilities, or health.
  • Evaluate the effectiveness of counseling or educational programs.
  • Intervene in crisis situations to assist clients.
  • Interview clients to gather information about their backgrounds, needs, or progress.
  • Lead classes or community events.
  • Maintain client information or service records.
  • Maintain client records.
  • Maintain professional social services knowledge.
  • Modify treatment plans to accommodate client needs.
  • Monitor clients to evaluate treatment progress.
  • Plan programs to address community health issues.
  • Plan programs to address community mental wellness needs.
  • Provide basic health care services.
  • Provide first aid or rescue assistance in emergencies.
  • Refer clients to community or social service programs.
  • Respond to emergencies to provide assistance.
  • Supervise workers providing client or patient services.
  • Teach life skills or strategies to clients or their families.
  • Train staff members in social services skills.
  • Write reports or evaluations.