4.1 KiB
4.1 KiB
Competences — craft shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/b66eb697-e65d-4bbb-b51c-d847f6875f1a).
Essential
- adhere to organisational guidelines (skill/competence)
- advise customers on crafts (skill/competence)
- apply health and safety standards (skill/competence)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)
Optional
- accounting (knowledge)
- accounting techniques (knowledge)
- complete administration (skill/competence)
- craft ornamental plastering (skill/competence)
- crafting (knowledge)
- ensure store security (skill/competence)
- handle financial overviews of the store (skill/competence)
- maintain professional administration (skill/competence)
- office administration (knowledge)
- perform clerical duties (skill/competence)
- process orders from online shop (skill/competence)
- store products (skill/competence)
- study craft trends (skill/competence)
Market evidence (job-ad analysis, 5 ads, as of 2026-07-10)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- inventory management — 60 %
- retail management — 60 %
- performance management — 40 %
- customer service — 40 %
- visual merchandising — 40 %
- receiving — 20 %
- talent development — 20 %
- cash reconciliation — 20 %
- department management — 20 %
- leadership — 20 %
- ordering — 20 %
- sales strategy development — 20 %
- shrink control — 20 %
- shrink management — 20 %
- shrink reduction — 20 %
- stocking — 20 %
Methods
- standard operating procedures (SOP) — 40 %
- omnichannel processes — 40 %
- standard operating procedures (SOPs) — 20 %
- omni channel processes — 20 %
- performance management — 20 %
- planogram process (POG) — 20 %
Responsibilities
- team leadership — 60 %
- truck unloading — 40 %
- training — 20 %
- truck process management — 20 %
- talent development — 20 %
- staff leadership — 20 %
- safety program execution — 20 %
- sales management — 20 %
- stocking — 20 %
- stocking processes — 20 %
- store condition maintenance — 20 %
- store operations management — 20 %
- store workload planning — 20 %
- onboarding — 20 %
- inventory management — 20 %
- inventory processing — 20 %
- maintain department appearance — 20 %
- manage department activities — 20 %
- merchandise operations — 20 %
- new team member onboarding — 20 %
- direct department functions — 20 %
- enforce department practices — 20 %
- event planning — 20 %
- interviewing — 20 %
- inventory control — 20 %
- customer interaction — 20 %
- customer service — 20 %
- customer service delivery — 20 %