Tools & technology — customs officer

Source: O*NET 30.3 'Software Skills' for 33-3051.04.

Software	Category	Hot technology
IBM WebSphere MQ	Cloud-based management software	yes
Microsoft Outlook	Electronic mail software	yes
SAP software	Enterprise resource planning ERP software	yes
Microsoft Office software	Office suite software	yes
Microsoft Excel	Spreadsheet software	yes
Microsoft Word	Word processing software	yes
Automated Manifest System AMS	Data base user interface and query software
Law enforcement information databases	Data base user interface and query software
National Crime Information Center (NCIC) database	Data base user interface and query software
Treasury Enforcement Communications System TECS	Data base user interface and query software
Global positioning system GPS software	Mobile location based services software
Corel WordPerfect Office Suite	Office suite software