dangerous-goods-safety-adviser/references/tasks.md

Tasks & work activities — dangerous goods safety adviser

Source: O*NET 30.3, occupation 43-5032.00 (Dispatchers, Except Police, Fire, and Ambulance) — manual nearest-occupation mapping via ISCO group 4323; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
• [Core] Arrange for necessary repairs to restore service and schedules.
• [Core] Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
• [Core] Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• [Core] Prepare daily work and run schedules.
• [Core] Receive or prepare work orders.
• [Supplemental] Oversee all communications within specifically assigned territories.
• [Core] Monitor personnel or equipment locations and utilization to coordinate service and schedules.
• [Core] Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
• [Core] Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
• [Core] Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
• [Supplemental] Order supplies or equipment and issue them to personnel.

Detailed work activities

• Coordinate operational activities.
• Distribute materials to employees or customers.
• Maintain operational records.
• Operate communications equipment or systems.
• Order materials, supplies, or equipment.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Prepare employee work schedules.
• Provide information to coworkers.
• Relay information between personnel.
• Respond to customer problems or complaints.
• Schedule operational activities.
• Select resources needed to accomplish tasks.
• Track goods or materials.