1.9 KiB
1.9 KiB
Competences — domestic appliances shop manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/19c2acbf-766c-4728-b960-b91252a95fd1).
Essential
- adhere to organisational guidelines (skill/competence)
- apply health and safety standards (skill/competence)
- electrical household goods market (knowledge)
- electrical wiring plans (knowledge)
- electronics principles (knowledge)
- employment law (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with purchasing and contracting regulations (skill/competence)
- ensure correct goods labelling (skill/competence)
- explain features of electrical household appliances (skill/competence)
- maintain relationship with customers (skill/competence)
- maintain relationship with suppliers (skill/competence)
- manage budgets (skill/competence)
- manage staff (skill/competence)
- manage theft prevention (skill/competence)
- manufacturer's instructions for electrical household appliances (knowledge)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor customer service (skill/competence)
- negotiate buying conditions (skill/competence)
- negotiate sales contracts (skill/competence)
- obtain relevant licenses (skill/competence)
- order supplies (skill/competence)
- oversee promotional sales prices (skill/competence)
- perform procurement processes (skill/competence)
- recruit employees (skill/competence)
- sales activities (knowledge)
- set sales goals (skill/competence)
- set up pricing strategies (skill/competence)
- study sales levels of products (skill/competence)
- supervise merchandise displays (skill/competence)
- use different communication channels (skill/competence)