57 lines
3.6 KiB
Markdown
57 lines
3.6 KiB
Markdown
---
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name: employment-support-worker
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description: "Occupational skill for the role 'employment support worker' (also: employment rights worker, employment social worker, supported employment worker, employment support social worker, employability support worker, unemployment social worker). Use when the user asks for typical employment support worker work such as: Monitor and record clients' progress to ensure that goals and objectives are met.; Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.; Prepare and maintain records and case files, including documentation, such as clients' personal and eligibility information, services provided, narratives of client contacts, or relevant correspondence."
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---
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# Employment Support Worker
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Employment support workers provide assistance to people with difficulties to find a job and long-term unemployed people. They provide guidance in the creation CVs, searching for job openings, contacting employers, and the preparation for job interviews.
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## Core workflow
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1. Monitor and record clients' progress to ensure that goals and objectives are met.
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2. Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
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3. Prepare and maintain records and case files, including documentation, such as clients' personal and eligibility information, services provided, narratives of client contacts, or relevant correspondence.
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4. Arrange for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans.
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5. Analyze information from interviews, educational and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
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6. Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
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7. Maintain close contact with clients during job training and placements to resolve problems and evaluate placement adequacy.
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8. Develop and maintain relationships with community referral sources, such as schools or community groups.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- accept own accountability
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- address problems critically
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- adhere to organisational guidelines
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- advise on training courses
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- advocate for social service users
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- apply anti-oppressive practices
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- apply case management
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- apply crisis intervention
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- apply decision making within social work
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- apply holistic approach within social services
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- apply organisational techniques
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- apply person-centred care
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- apply problem solving in social service
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- apply quality standards in social services
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- apply socially just working principles
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## Hot technologies
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- Microsoft Outlook
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- Microsoft Office software
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- Microsoft PowerPoint
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- Microsoft Excel
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- Microsoft Word
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/c60ede09-b67b-4173-8991-b9b694149488), O*NET 30.3 (21-1015.00). See manifest.json for licensing/attribution.*
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