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file-clerk/SKILL.md
2026-08-14 20:36:55 +02:00

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name, description
name description
file-clerk Occupational skill for the role 'file clerk' (also: filing office helper, documentation specialist, record filing clerk, file keeper, digitalisation assistant, archive clerk). Use when the user asks for typical file clerk work such as: Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.; Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.; Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.

File Clerk

File clerks are in charge of maintaining records of a company and managing forms and information. They organise and retrieve documents when necessary and ensure an efficient working system.

Core workflow

  1. Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
  2. Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
  3. Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
  4. Add new material to file records or create new records as necessary.
  5. Gather materials to be filed from departments or employees.
  6. Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  7. Scan or read incoming materials to determine how and where they should be classified or filed.
  8. Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

How to use this skill

Key competences (essential)

  • digitization
  • ensure information transparency
  • ensure proper document management
  • facilitate access to information
  • file documents
  • fill out forms
  • information confidentiality
  • keep task records
  • organise business documents
  • perform clerical duties
  • perform records management
  • respect data protection principles
  • use office systems

Hot technologies

  • Intuit QuickBooks
  • Microsoft Access
  • Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Outlook
  • Microsoft Office software
  • Microsoft Windows
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Word

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/9ab0f0db-1128-4050-becd-b09db5eabdaa), ONET 30.3 (43-4071.00). See manifest.json for licensing/attribution.*