2.1 KiB
2.1 KiB
name, description
| name | description |
|---|---|
| front-line-medical-receptionist | Occupational skill for the role 'front line medical receptionist' (also: medical care front line receptionist, front desk receptionist, front desk assistant, medical institution front line receptionist, medical receptionist, GP surgery receptionist). Use when the user asks for typical front line medical receptionist work such as: typical front line medical receptionist responsibilities |
Front Line Medical Receptionist
Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.
Core workflow
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- adhere to organisational guidelines
- administer appointments
- administrative tasks in a medical environment
- answer patients' questions
- apply numeracy skills
- collect healthcare user's general data
- communicate by telephone
- communicate in healthcare
- comply with legislation related to health care
- contribute to continuity of health care
- customer service
- follow clinical guidelines
- health care legislation
- health care system
- health records management
Hot technologies
- eClinicalWorks EHR software
- Epic Systems
- Google Docs
- Henry Schein Dentrix
- Intuit QuickBooks
- MEDITECH software
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/3469cbcc-5332-41dc-977a-29cf1b7ef7be), ONET 30.3 (43-6013.00, manual nearest match). See manifest.json for licensing/attribution.*