2.8 KiB
2.8 KiB
name, description
| name | description |
|---|---|
| gaming-inspector | Occupational skill for the role 'gaming inspector' (also: gaming investigator, gambling investigator, gambling inspector, gambling supervisor). Use when the user asks for typical gaming inspector work such as: Develop and maintain log of surveillance observations.; Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.; Review video surveillance footage. |
Gaming Inspector
Gaming inspectors, have the ability to deal and inspect all the respective games and carry out all gaming operations to the highest possible standards of efficiency, security and customer service in accordance with company procedures and current legislation. Their responsibility is to oversee all the irrespective games played, and ensure that rules are adhered to and players don't cheat. They are responsible for the maintenance of the equipment and handle all customer questions and complaints.
Core workflow
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- adapt to changing situations
- assertiveness
- casino game rules
- communicate with customers
- company policies
- conduct gambling games
- control games
- deal with public
- demonstrate games
- follow ethical code of conduct of gambling
- games rules
- identify customer's needs
- legal standards in gambling
- maintain gaming equipment
- report gaming incidents
Hot technologies
- Microsoft Outlook
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/379a4f3f-4985-4764-8b2f-037946da855d), ONET 30.3 (33-9031.00). See manifest.json for licensing/attribution.*