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gaming-inspector/references/skills.md
2026-08-15 16:24:19 +02:00

3.0 KiB

Competences — gaming inspector

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/379a4f3f-4985-4764-8b2f-037946da855d).

Essential

  • adapt to changing situations (skill/competence)
  • assertiveness (knowledge)
  • casino game rules (knowledge)
  • communicate with customers (skill/competence)
  • company policies (knowledge)
  • conduct gambling games (skill/competence)
  • control games (skill/competence)
  • deal with public (skill/competence)
  • demonstrate games (skill/competence)
  • follow ethical code of conduct of gambling (skill/competence)
  • games rules (knowledge)
  • identify customer's needs (skill/competence)
  • legal standards in gambling (knowledge)
  • maintain gaming equipment (skill/competence)
  • report gaming incidents (skill/competence)
  • responsible gambling (knowledge)
  • show good manners with players (skill/competence)
  • staff game shifts (skill/competence)
  • supervise game operations (skill/competence)
  • supervise staff (skill/competence)
  • train dealers in gaming (skill/competence)

Optional

  • adapt developed game to the market (skill/competence)
  • apply gaming psychology (skill/competence)
  • apply knowledge of human behaviour (skill/competence)
  • manage personal professional development (skill/competence)
  • operate games (skill/competence)
  • perform multiple tasks at the same time (skill/competence)
  • quality standards (knowledge)
  • respect cultural preferences (skill/competence)

Market evidence (job-ad analysis, 13 ads, as of 2026-07-12)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • investigation — 85 %
  • regulatory compliance — 54 %
  • incident reporting — 31 %
  • evidence preparation — 23 %
  • data analysis — 23 %
  • arbitration — 23 %
  • auditing — 23 %
  • complaint resolution — 23 %
  • report writing — 23 %
  • gaming regulation enforcement — 23 %
  • internal controls compliance — 15 %
  • internal controls verification — 15 %
  • risk identification — 15 %
  • compliance monitoring — 15 %
  • casino operations — 15 %
  • audit execution — 15 %
  • policy auditing — 15 %

Methods

  • departmental audits — 15 %
  • foot patrol — 15 %
  • internal control procedures — 15 %

Responsibilities

  • compliance monitoring — 46 %
  • customer complaint resolution — 23 %
  • complaint investigation — 23 %
  • discrepancy reporting — 23 %
  • slot machine monitoring — 23 %
  • sportsbook monitoring — 23 %
  • table game monitoring — 23 %
  • testimony provision — 15 %
  • vendor access verification — 15 %
  • violation documentation — 15 %
  • violation reporting — 15 %
  • observation reporting — 15 %
  • employee verification — 15 %
  • gaming operation monitoring — 15 %