healthcare-institution-manager/references/tasks.md

Tasks & work activities — healthcare institution manager

Source: O*NET 30.3, occupation 11-9111.00 (Medical and Health Services Managers).

Task statements

• [Core] Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• [Core] Establish objectives and evaluative or operational criteria for units managed.
• [Core] Direct or conduct recruitment, hiring, and training of personnel.
• [Core] Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• [Core] Develop and implement organizational policies and procedures for the facility or medical unit.
• [Core] Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• [Core] Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• [Core] Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• [Core] Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
• [Core] Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• [Core] Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• [Core] Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• [Core] Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• [Core] Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
• [Core] Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
• [Core] Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
• [Core] Develop instructional materials and conduct in-service and community-based educational programs.
• [Supplemental] Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.

Detailed work activities

• Advise others on legal or regulatory compliance matters.
• Analyze risks to minimize losses or damages.
• Conduct employee training programs.
• Coordinate operational activities with external stakeholders.
• Develop computer or information systems.
• Develop operating strategies, plans, or procedures.
• Develop organizational goals or objectives.
• Develop organizational policies or programs.
• Develop procedures to evaluate organizational activities.
• Direct financial operations.
• Evaluate employee performance.
• Hire personnel.
• Implement organizational process or policy changes.
• Inspect condition or functioning of facilities or equipment.
• Liaise between departments or other groups to improve function or communication.
• Maintain knowledge of current developments in area of expertise.
• Maintain operational records.
• Manage human resources activities.
• Manage operations, research, or logistics projects.
• Monitor facilities or operational systems.
• Monitor performance of organizational members or partners.
• Monitor resources.
• Prepare operational budgets.
• Prepare operational progress or status reports.
• Prepare staff schedules or work assignments.
• Recruit personnel.
• Supervise employees.