68 lines
2.5 KiB
Markdown
68 lines
2.5 KiB
Markdown
---
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name: homelessness-worker
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description: "Occupational skill for the role 'homelessness worker' (also: homeless care worker, homelessness support worker, homeless case worker, homeless guidance worker, homeless support worker, homelessness guidance worker). Use when the user asks for typical homelessness worker work such as: typical homelessness worker responsibilities"
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---
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# Homelessness Worker
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Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets. They present them with services available to homeless people starting from hostel vacancies to financial aid services. They may have to cope with persons with mental health problems, addictions or victims of domestic or sexual abuse.
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## Core workflow
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- accept own accountability
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- address problems critically
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- adhere to organisational guidelines
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- advocate for social service users
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- apply anti-oppressive practices
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- apply case management
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- apply crisis intervention
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- apply decision making within social work
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- apply holistic approach within social services
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- apply organisational techniques
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- apply person-centred care
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- apply problem solving in social service
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- apply quality standards in social services
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- apply socially just working principles
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- assess social service users' situation
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## Hot technologies
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- Adobe Acrobat
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- Microsoft Excel
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- Microsoft Office software
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- Microsoft Outlook
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- Microsoft PowerPoint
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- Microsoft SharePoint
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- Microsoft Word
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<!-- hot-tech -->
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## Hot technologies
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Top tools from 41 gated job ads (see references/market.md, as of 2026-07-12):
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- HMIS — 17 %
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- Homeless Management Information System (HMIS) — 15 %
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- Microsoft Excel — 12 %
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- Microsoft Office — 12 %
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- HMIS software — 10 %
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- Daybook — 7 %
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- MS Office products — 7 %
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<!-- hot-tech -->
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/6a6ce738-b049-4521-b402-8e1f346c7eca), O*NET 30.3 (21-1023.00, manual nearest match). See manifest.json for licensing/attribution.*
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