58 lines
3.7 KiB
Markdown
58 lines
3.7 KiB
Markdown
# Tasks & work activities — ICT network technician
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Source: O*NET 30.3, occupation 15-1231.00 (Computer Network Support Specialists) — manual nearest-occupation mapping via ISCO group 3513; the official ESCO crosswalk has no entry for this ESCO occupation.
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## Task statements
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- **[Core]** Analyze network data to determine network usage, disk space availability, or server function.
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- **[Core]** Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
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- **[Core]** Configure security settings or access permissions for groups or individuals.
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- **[Core]** Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
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- **[Core]** Document network support activities.
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- **[Core]** Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
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- **[Core]** Identify the causes of networking problems, using diagnostic testing software and equipment.
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- **[Core]** Install and configure wireless networking equipment.
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- **[Core]** Install network software, including security or firewall software.
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- **[Core]** Install new hardware or software systems or components, ensuring integration with existing network systems.
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- **[Core]** Install or repair network cables, including fiber optic cables.
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- **[Core]** Perform routine maintenance or standard repairs to networking components or equipment.
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- **[Core]** Test computer software or hardware, using standard diagnostic testing equipment and procedures.
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- **[Core]** Troubleshoot network or connectivity problems for users or user groups.
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- **[Core]** Analyze and report computer network security breaches or attempted breaches.
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- **[Core]** Back up network data.
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- **[Core]** Create or revise user instructions, procedures, or manuals.
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- **[Core]** Create or update technical documentation for network installations or changes to existing installations.
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- **[Core]** Document help desk requests and resolutions.
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- **[Core]** Maintain logs of network activity.
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- **[Core]** Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
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- **[Core]** Provide telephone support related to networking or connectivity issues.
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- **[Core]** Research hardware or software products to meet technical networking or security needs.
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- **[Core]** Run monthly network reports.
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- **[Core]** Test repaired items to ensure proper operation.
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- **[Core]** Train users in procedures related to network applications software or related systems.
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## Detailed work activities
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- Analyze data to identify or resolve operational problems.
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- Analyze security of systems, network, or data.
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- Conduct research to gain information about products or processes.
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- Configure computer networks.
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- Create electronic data backup to prevent loss of information.
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- Develop specifications for computer network operation.
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- Document network-related activities or tasks.
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- Document operational activities.
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- Implement security measures for computer or information systems.
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- Install computer hardware.
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- Install computer software.
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- Maintain computer hardware.
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- Monitor the performance of computer networks.
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- Prepare instruction manuals.
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- Provide technical support for computer network issues.
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- Resolve computer network problems.
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- Test computer hardware performance.
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- Test computer system operations to ensure proper functioning.
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- Test software performance.
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- Train others in computer interface or software use.
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- Troubleshoot issues with computer applications or systems.
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- Update knowledge about emerging industry or technology trends.
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