86 lines
2.7 KiB
Markdown
86 lines
2.7 KiB
Markdown
# Market evidence report — ict-operations-manager
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Source: **16 real job ads** (JSearch API, countries: us 16), extracted into the MSSQL evidence store; as of 2026-07-12.
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This report contains extracted, aggregated facts only — no ad text is
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reproduced (copyright / platform terms).
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## Seniority distribution
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| Seniority | Ads | Share |
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|---|---|---|
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| mid | 12 | 75 % |
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| senior | 2 | 12 % |
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| lead | 2 | 12 % |
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## Tools — full market ranking
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| # | Item | Ads | Share |
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|---|---|---|---|
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| 1 | Microsoft 365 | 5 | 31 % |
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| 2 | ADP | 3 | 19 % |
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| 3 | Power BI | 3 | 19 % |
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## Hard skills — full market ranking
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| # | Item | Ads | Share |
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|---|---|---|---|
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| 1 | vendor management | 6 | 38 % |
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| 2 | process improvement | 5 | 31 % |
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| 3 | systems administration | 4 | 25 % |
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| 4 | cybersecurity | 3 | 19 % |
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| 5 | data analysis | 3 | 19 % |
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## Methods — full market ranking
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| # | Item | Ads | Share |
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| 1 | it service management (itsm) | 3 | 19 % |
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## Responsibilities — full market ranking
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| # | Item | Ads | Share |
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|---|---|---|---|
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| 1 | team leadership | 4 | 25 % |
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| 2 | team management | 4 | 25 % |
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| 3 | it operations oversight | 3 | 19 % |
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| 4 | process optimization | 3 | 19 % |
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| 5 | system maintenance | 3 | 19 % |
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## Regional breakdown
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> **Corpus note:** 16 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.
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### US (us)
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**Insufficient evidence** — 16 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
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### UK (gb)
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**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
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### EU/DACH (de, at, ch, nl)
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**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
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## Job title variants in the market
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| Title | Ads |
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|---|---|
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| IT Operations Manager | 3 |
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| Director of IT Operations | 1 |
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| Director, IT Operations | 1 |
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| ICT Operations Manager | 1 |
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| Incident Management Operations Manager | 1 |
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| IT - IT OPERATIONS MANAGER | 1 |
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| IT Operations Manager 21 | 1 |
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| Manager Information Technology | 1 |
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| Manager, Operations Process Management | 1 |
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| Senior Manager, IT Operations | 1 |
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| ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location | 1 |
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| Systems & IT Operations Manager | 1 |
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| Technical Operations Manager | 1 |
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| Technology Operations Manager | 1 |
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Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.
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