ict-resilience-manager/references/tasks.md

Tasks & work activities — ICT resilience manager

Source: O*NET 30.3, occupation 13-1199.04 (Business Continuity Planners).

Task statements

• [Core] Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
• [Core] Maintain and update organization information technology applications and network systems blueprints.
• [Core] Interpret government regulations and applicable codes to ensure compliance.
• [Core] Establish, maintain, or test call trees to ensure appropriate communication during disaster.
• [Core] Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
• [Core] Create business continuity and disaster recovery budgets.
• [Core] Create or administer training and awareness presentations or materials.
• [Core] Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
• [Core] Test documented disaster recovery strategies and plans.
• [Core] Review existing disaster recovery, crisis management, or business continuity plans.
• [Core] Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
• [Core] Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
• [Core] Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
• [Core] Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• [Core] Develop disaster recovery plans for physical locations with critical assets, such as data centers.
• [Core] Create scenarios to reestablish operations from various types of business disruptions.
• [Core] Conduct or oversee contingency plan integration and operation.
• [Core] Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
• [Core] Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
• [Supplemental] Identify individual or transaction targets to direct intelligence collection.
• [Supplemental] Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.

Detailed work activities

• Advise others on analytical techniques.
• Analyze budgetary or accounting data.
• Analyze business or financial data.
• Apply mathematical models of financial or business conditions.
• Assess risks to business operations.
• Develop business or financial information systems.
• Develop contingency plans to deal with organizational emergencies.
• Develop emergency response plans or procedures.
• Develop training materials.
• Evaluate applicable laws and regulations to determine impact on organizational activities.
• Gather organizational performance information.
• Identify strategic business investment opportunities.
• Investigate legal issues.
• Maintain data in information systems or databases.
• Monitor organizational compliance with regulations.
• Oversee business processes.
• Prepare operational reports.
• Prepare research reports.
• Train personnel in organizational or compliance procedures.
• Update professional knowledge.