66 lines
4.5 KiB
Markdown
66 lines
4.5 KiB
Markdown
# Tasks & work activities — ICT usability tester
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Source: O*NET 30.3, occupation 15-1253.00 (Software Quality Assurance Analysts and Testers) — manual nearest-occupation mapping via ISCO group 2519; the official ESCO crosswalk has no entry for this ESCO occupation.
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## Task statements
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- **[Core]** Design test plans, scenarios, scripts, or procedures.
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- **[Core]** Test system modifications to prepare for implementation.
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- **[Core]** Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
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- **[Core]** Document software defects, using a bug tracking system, and report defects to software developers.
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- **[Core]** Identify, analyze, and document problems with program function, output, online screen, or content.
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- **[Core]** Monitor bug resolution efforts and track successes.
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- **[Core]** Create or maintain databases of known test defects.
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- **[Core]** Plan test schedules or strategies in accordance with project scope or delivery dates.
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- **[Core]** Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
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- **[Core]** Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
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- **[Core]** Document test procedures to ensure replicability and compliance with standards.
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- **[Core]** Develop or specify standards, methods, or procedures to determine product quality or release readiness.
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- **[Core]** Update automated test scripts to ensure currency.
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- **[Core]** Investigate customer problems referred by technical support.
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- **[Core]** Install, maintain, or use software testing programs.
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- **[Core]** Provide feedback and recommendations to developers on software usability and functionality.
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- **[Core]** Monitor program performance to ensure efficient and problem-free operations.
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- **[Core]** Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
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- **[Core]** Install and configure recreations of software production environments to allow testing of software performance.
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- **[Core]** Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
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- **[Core]** Identify program deviance from standards, and suggest modifications to ensure compliance.
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- **[Core]** Design or develop automated testing tools.
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- **[Core]** Coordinate user or third-party testing.
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- **[Core]** Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
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- **[Core]** Visit beta testing sites to evaluate software performance.
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- **[Core]** Evaluate or recommend software for testing or bug tracking.
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- **[Core]** Conduct historical analyses of test results.
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- **[nan]** Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
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- **[nan]** Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
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- **[nan]** Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
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## Detailed work activities
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- Analyze data to identify or resolve operational problems.
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- Analyze data to identify trends or relationships among variables.
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- Assess database performance.
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- Collaborate with others to determine design specifications or details.
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- Collaborate with others to resolve information technology issues.
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- Compile technical information or documentation.
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- Create databases to store electronic data.
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- Develop detailed project plans.
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- Develop performance metrics or standards related to information technology.
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- Develop testing routines or procedures.
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- Document design or development procedures.
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- Document operational activities.
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- Evaluate utility of software or hardware technologies.
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- Install computer software.
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- Manage documentation to ensure organization or accuracy.
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- Modify software programs to improve performance.
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- Monitor computer system performance to ensure proper operation.
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- Prepare data for analysis.
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- Provide customer service to clients or users.
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- Provide recommendations to others about computer hardware.
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- Read documents to gather technical information.
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- Recommend changes to improve computer or information systems.
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- Report maintenance or equipment problems to appropriate personnel.
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- Test computer system operations to ensure proper functioning.
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- Test software performance.
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- Troubleshoot issues with computer applications or systems.
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